Senior EpicCare Ambulatory Analyst

Alameda Health System is seeking an experienced Senior EPIC EpicCare Ambulatory Application Analyst with strong emphasis on inpatient workflows, and clinical decision support.

At Alameda Health System, we are dedicated to creating a positive and safe work environment for our patients, staff, and community. We promote equity of experience and opportunity to ensure staff of all background feel included and welcome.

Role Overview

As the Senior EPIC EpicCare Ambulatory Applications Analyst, you will design, build, test, and implement clinical application systems. You will provide support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards when adapting software to meet their needs.

You will work closely with clinicians to create and/or adapt written protocols and prepare detailed specs encompassing clinical processes, information flow, risk, and impact analysis. Additionally, you will provide customer service, troubleshooting, and maintenance. As a technical leader in clinical applications, you will apply advanced professional concepts and extensive industry knowledge to lead and/or work on medium to large projects of broad scope and complexity.

Responsibilities

NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

• Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy and Procedures, and Scope of Services.
• Role model AHS Standards of Behavior.
• Provide subject matter expertise to team as needed. Assists management during employee orientation.
• Advise leadership in the development of strategies for EHR implementation and improvements of AHS workflow processes.
• Leads workflow design discussions, building and testing the system and analyzing associated issues.
• Identifies issues that arise in assigned application area as well as issues that impact other application teams.
• Guides end users in ongoing training during all phases of implementation.
• Reviews the status of deliverables, issues and milestones with leadership.
• Serves as a liaison between end users’ workflow needs and Epic implementation staff.
• Performs other duties as required.
• Function effectively and independently with minimal direction.
• Manipulate complex, confidential data – with minimal direction.
• Recommends strategy, plans, and alternatives to the senior leader proactively.
• Proactively advise senior leaders of obstacles and impediments to maintaining schedules and milestones.

Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor’s degree in a relevant field from an accredited college or university.

Preferred Education: Master’s Degree in Information Technology

Experience: Six years Information Technology experience within a multi-entity, healthcare environment.

Preferred Experience: Prior Epic implementation experience; experience with clinical applications in either inpatient or outpatient setting; experience with revenue cycle applications or patient access services.

Required Licenses/Certifications: Current Epic certification or attainment of Epic certification within six months of employment.

Additional Information:

The ideal candidate for Sr. EpicCare Ambulatory Analyst will need to be capable of meeting the following:

• Meeting with key staff to understand workflows, clinical requirements, and patient care practices unique to the organization.
• Have worked with safety net organization and understand how they drives dependency on build based on regulatory requirements.
• Translating knowledge of best-practice EpicCare Ambulatory design, build, and testing techniques during ongoing support phases.
• Possesses excellent time management and organizational skills.
• Seeks, logically examines, and interprets information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence.
• Conveys the ability to gain trust and establish effective relationships with operational customers, as well as peers and executive leadership.

ALAMEDA HEALTH SYSTEM EMPLOYEES ONLY: This position is eligible for a $5,000 employee referral bonus to employees who refer candidates via the Role Point Referral Portal that are successfully hired. For more information on the Employee Referral program & eligibility, please visit the Recruitment Intranet page:http://ahsconnects/departments/recruitment-services/employee-referral/

Information Systems
SYS IS Apps Ambulatory
Full Time
Day
Business Professional & IT
FTE: 1