Senior Content Strategist

We’re looking for a smart and happy data-driven, outcome-focused, and high performing leader to join our experience design practice.

This is a client-facing consulting role where success is measured by becoming one of our client’s trusted advisor.
This role is responsible for developing, presenting and facilitating content strategy, information architecture, taxonomy and content transformation for our clients.

You will work closely with other members of the experience design practice including user experience and user interaction designers as well as be an integral part of the technical implementation and quality assurance teams for each client CX and digital transformation engagement.
Specific Responsibilities Include
Conduct content audits and analyses to understand the quality, quantity, performance and impact of the client’s existing content.

Working with the digital and data strategists to envision the client’s overall content strategy outlining the goals, metrics and milestones for success Produce comprehensive content strategies to include content goals, types, models, structures, and taxonomy recommendations.

Generate content templates for multi-channel publishing and content migration Understand and be able to communicate the differences between structured and unstructured data and their applicability to client content requirements Conduct training and technical guidance for authors, publishers and end-users Working with Tahzoo technical implementation teams to ensure that the content strategy, vision, and architecture will be realized in the overall system design Produce and publish thought leadership materials to advance Tahzoo’s reputation in the areas of digital transformation and customer experience Support Tahzoo business development efforts through pre-sales presentations to establish Tahzoo’s credentials and experience Providing updates to leadership, peers and other stakeholders that will simplify and clarify complex concepts and emphasize the actionable outcomes and impact to business.
Requirements
3-5 years of experience in a in an Information Architect and Content Strategy role 1-3 years of experience in a client-facing consulting role at a professional services, digital agency or industry-based publishing company Strong understanding of DITA and content types Working knowledge of leading enterprise content, CMS, EMS and DAM like Adobe, Sitecore, Aprimo and RWS Proven ability to create and design detailed content models and information architecture Excellent communication and presentation skills
About Tahzoo
Experiences matter.
As the architects for the experience age, Tahzoo crafts memorable moments for our clients’ customers.

We’re in the relationship business — solving customer experience problems for Fortune 500 companies around the globe.

With deep technology chops and all the marketing, data, design and content skills you can imagine, we help our clients grow closer to their customers every day.
We want your career at Tahzoo to be equally inspiring — transformative, even.

We’re not only committed to client success; a company worth caring about comes from an equal commitment to caring for employees.

We believe that the strength and quality of those relationships propel us forward, as a team, and as individuals.

You’re invited to work alongside other ‘smart and happy’ professionals as you serve as a change agent at one of the fastest growing companies in the US.
Join us in changing the world, one experience at a time.
Tahzoo?is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.