Senior Business Analyst

Fí onta is a dynamic, fast-growing Salesforce.org Premium Partner that works exclusively for associations and nonprofit organizations.

Our staff are engaged and highly talented at leveraging their skills in support of a diverse range of missions and causes from homelessness, animal welfare, literacy, advocacy, and education.

This role will focus on enterprise projects within our associations practice.

We are looking for a skilled Senior Business Analyst with an extensive background in consulting.

We value collaborative analysts who can quickly build relationships among clients and technical leads.

We look for expertise in uncovering customers’ business, functional, and technological requirements, collaborative solutioning, acceptance.

criteria definition, and UAT planning.

Responsibilities & Duties:

• Collaborate with technical leads to guide clients through discovery
• Build strategic partnerships/relationships with key business stakeholders
• Elicit critical information from meetings with key business stakeholders
• Identify risks, uncover areas for improvement, document capabilities and end-to-end business processes
• Create project related documents including technical documentation and system requirements
• Collaborate with technical leads to find and present solutions, define acceptance criteria and plan UAT
• Contribute to the Fionta team as we mature our business analysis practices and standard documentation

Position Requirements:

We are looking for an individual who has:

• A strong background in consulting is required.
• A minimum of 5 years of professional business analysis experience.
• A professional certification such as IIBA is required for this role.
• Technical CRM/cloud experience (preferably with Salesforce) is a must for this role.
• Past work with associations is not required but highly preferred.

Fíonta is committed to hiring and retaining a diverse workforce.

All your information will be kept confidential according to EEO guidelines.