Santander Holdings USA Inc
POSITION SUMMARY-The Associate, Business Control & Risk Management, Deposits represents the First Line of Defense and is responsible for partnering with Internal Controls to ensure strong internal controls capabilities and remediation of the internal control environment for the represented business line and/or functional area.
The Associate works to identify, assess and action various risks throughout the assigned business line by executing defined risk programs.RESPONSIBILITY STATEMENTS Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies, and standardsFacilitate Business Line awareness of and adherence to risk frameworks, policies, and standards and issue validationReport and escalate exceptions and facilitate Business Line corrective actionsAnalyzedocumentation for evidence of successful and efficient performanceApplies developing knowledge and supports the design, assessment, and/or administration of quality assurance programs, practices, and policiesAssists in the collection and initial analysis of data, preparation of business owner control surveysCommunication & Training: Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate dataWork with internal teams to gain an in-depth understanding of existing risks, causes, a severity rating, controls, and remediationMaintain two-way communications with SLoDFacilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc.Conducts quality audits on all routine and complex transactions and correspondence to ensure proper processing according to established quality standardsContinuously monitors all sources of risk existing within the Business Line and externallyEngage in research, peer networking, and experience to anticipate critical risk issues impacting the Business LineUnderstand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risksMonitor Key Risk Indicators and report on negative/adverse trends in Business LineMonitor risk profile to maintain tolerance within Risk AppetiteDevelops training on policies and procedures concerning controls and risk managementDrive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies, and standardsExam Management: Liaison with the Business Line for all exam-related activities including regulatory, Internal Audit, and Credit Risk ReviewReview materials, responses and validate Business Line remediation work (e.G., artifacts, action plans, etc.)Independently conduct internal control testingincluding on-site observations, interviews with management and staff, analytical procedures, and statistical/judgmental analysis and testing of dataInternal Control Testing: Implement and maintain internal control testing and control effectiveness monitoring in the Business LineValidate the adequacy of controls, escalate deficiencies as appropriate.
Identify root causes of control deficiencies/weaknesses and take appropriate action to ensureBusiness Lines remediate and prevent a recurrenceInterprets regulations affecting control standards with a large degree of independence and suggests methods of updating policies and practices to address any risk concernsLeads operating process and internal control improvement initiativesManages complex projects that involve working with businesses to improve controls to mitigate any deficienciesPartners with Internal Audit, Compliance, and/or Operations Management to share information and escalate issues as neededProvides thematic analysis of issues for businesses to identify emerging trendsReports audit results and determines corrective action plans, as necessaryReviews current policies and procedures to identify process gaps and opportunities for improvementReviews, monitors, and tests internal controls and procedures associated with products, services, customers, and operationsSupport the implementation of the Key Risk Indicator (KRI) frameworkFormally define and document metric definition details (metric type, provider, approver, numerator & denominator descriptions, source, scope, thresholds, Risk Basel category) in the centralized repositorySupport structured metric submission process with established timeline and requirementsThrough walkthroughs and testing, identifies possible internal control breakdowns and gaps and report them to managementWhere applicable, Issue Identification, Management, and Risk Assessment: Conduct RCSA responsibilities includingProcess Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing, and Heracles data/inputEngage and hold Business Line process owners accountable to identify and assess risks.Support Business Lines in risk identification (e.G., NPBA, change management, etc.)Ensure all issues (Self-Identified, IA, Credit Risk Review, or Regulatory) pertaining to the Business Line are resolved within established timelinesValidate issues to ensure Business Line remediation is sufficient to address the root cause and prevent a recurrenceWorks with the business to understand the controls currently in place to minimize riskEDUCATION Bachelor’s Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics, or equivalent fieldMaster’s Degree; Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics.
or equivalent field or equivalent work experienceWORK EXPERIENCE 5-9 years; Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience, and/or legal or regulatory experience.LICENSE/CERTIFICATION Risk CertificationSKILLS AND ABILITIES Ability to build credibility with, collaborate with, and influence line of business executivesAbility to build internal and external networks of information resources within the risk management ecosystem.Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments, and service levelsAbility to constructively work both independently and in collaborative environments involving all levels of management and employeesAbility to deliver high-quality documentation with a focus on attention to detailAdvanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulatorsDemonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and servicesExcellent analytical and complex problem-solving skillsKnowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk managementStrong project management skillsUnderstanding of BSA/AML and OFAC regulations, regulatory expectations, and industry-leading practicesPHYSICAL DEMANDS Requires minimal physical effort such as sitting, standing, and walkingCOMPETENCIES Communicates in a timely and straightforward mannerClarifies assumptions, probes for additional information, and confirms agreed-upon actionsKeeps everyone involved informed about progress and issuesCommunicates the importance and benefits of risk management to counterpartsDisplays natural skepticism and curiosity to question the status quo and uncover issuesAdheres to a good root cause analysis processCreates a good working environment in the team; works towards shared goals contributing ideas and accepting changeHelps and coaches less experienced team membersExecutes risk management processes and procedures without management direction, and demonstrates awareness of expected resultsKnows the relationship and impact of actions and resultsUnderstands regulations impacting the supported areasFollows through to meet commitments to othersTakes responsibility for achieving strong results, despite balancing multiple complex demandsKnows who to reach out to inside and outside of one’s team to get work doneTakes action to enhance working relationships needed to achieve seamless workflowStays current with industry and regulatory trends and emerging risk issuesHas a good understanding of the current market and competitive landscape that the organization operatesUses information and data effectively to support a position and present a rational caseAt Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.
We actively encourage everyone to apply.Primary Location:Albany, New York, United StatesOther Locations:Massachusetts-Dorchester,New York-AlbanyOrganization:Santander Bank, N.A.