Revenue Analyst

Overview

The Revenue Analyst in the Revenue Operations Team will be driven by a curiosity to better understand how to scale Ruby and better support our customers.

With expertise in identifying and communicating data-driven insights, you will support all Revenue Team leaders and others to make more informed, strategic decisions as we accelerate growth.

A successful candidate considers their work in a larger context within the Ruby organization as well as various external market factors.

This role will consist of descriptive, diagnostic, predictive, and prescriptive analytics with a focus on surfacing insights and trends directly related to revenue generation and retention.

The Revenue Analyst will work within the Revenue Operations Team and will closely collaborate with Ruby’s Sales, Marketing, Partnership, and Customer Success Teams to build and manage measurable key performance indicators designed to support achievement of revenue objectives.

With a strong business understanding and analytical skills, we will work with the right candidate to build competencies over time to meet the needs of the business.

This position will report to the Director of Revenue Strategy and can be located from one of our offices in Portland, OR or Kansas City, MO metro area, or full remote (state-dependent).

What You’ll Be Accountable For
Use statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.
Analyze sales and marketing lead and customer data from multiple input sources including but not limited to Salesforce, HubSpot, RingDNA, Google Analytics, and Snowflake.
Prepare reports for Revenue & Executive Team leadership that effectively communicate trends, patterns, and predictions using relevant data.
Collaborate with revenue operations leaders and the business intelligence department to identify opportunities for process improvements and system modifications.
Create documentation that allows stakeholders to understand the steps of the data analysis process and duplicate if necessary.
Monitor Revenue Team compliance with required standards for maintaining optimal data hygiene.
Assist revenue ops team members in creation and validation of daily use reports and dashboards and then hand off ongoing maintenance.
In conjunction with revenue team leaders, design, develop, and deploy reporting and dashboards to measure agreed upon KPIs.
Own and maintain all revenue team KPI charts and slides for Extended Leadership Team and Revenue Team all hands monthly meetings.
Calculate sales commissions each month in accordance with Sales compensation plans.

Your Work DNA
You thrive in a role where the entire organization is counting on you and your team to achievetheir
You are willing to learn and quickly acquire new skills through a variety of ways (observation, independent learning, and one-on-one.
You are a master at communication with a variety of stakeholders and can articulate the value of your work.
You are a naturally curious person, and when you find an answer, you challenge the angles to make sure that you anticipate additional questions and seek out those answers too.
You are an active listener and ensure that all stakeholders are heard.

When participating in conversations, you keep an open mind and acknowledge different opinions as well as know when to move the subject along.
Not only are you a well-versed problem solver, but it’s what gets you excited!

You are both analytical and a creative thinker.

You understand that challenges usually involve exploring symptoms in the form of the effects on cost, sales, and performance metrics while sometimes utilizing datasets with missing and/or incomplete information.

It’s a puzzle and you must find the missing pieces!
You possess analytical skills and can easily interpret business needs and translate them into practical, operational requirements.
You are a multi-disciplinarian.

You are an expert in the realm of analytics, but also have experience and are comfortable discussing additional facets of business and technology.
Adaptable, resilient, and able to thrive in ambiguity
– things can and will change quickly in our fast-paced environment.
Your Background
Bachelor’s Degree in Data Science, Mathematics/Statistics, or relevant work experience preferred.
1-3 years as an analyst in a B2B model.
Introductory statistical modeling and analysis skills.
Basic understanding of Salesforce schema and use of Snowflake (or other data warehouse platforms) preferred.
Proficiency in SQL and Excel is required for in-depth analysis and data visualization.
Experience with Looker (Data Visualization), Python, and Machine Learning a plus.
Work Environment

Work can take place either in an open office setting or remote.

This is a full-time position that requires the ability to work a flexible and regular full-time schedule.

This position requires the ability to sit/stand and work at a computer for extended periods of time, and communicate effectively with a diverse audience in person, by phone and by computer.

COVID-19 Safety

We are committed to providing a safe and healthy work environment for all Rubys.

As we plan to reopen our doors, we are implementing safety protocols to ensure that we are doing our part to keep those who work in our offices safe and help stop the spread of COVID-19.

We will be entering a phased reopening beginning in Spring and intend to require proof of vaccination for employees who work in an office site.

For those that desire to work for Ruby but are not able to provide proof of vaccination, working remotely continues to be an option.

Ruby participates in e-Verify where mandated by state or federal law, such as AZ.

Feel free to ask us about this if you have any questions.

Ruby Receptionists is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws.

We support and encourage diversity!

Applicants must be authorized to work for any employer in the US.

We are unable to sponsor or take over sponsorship of work visas at this time.