Reporting Analyst, Colleague Scorecard & Reporting, Colleague Insights

Description At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way.

When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Colleague Services and Digital Capabilities (CSDC) organization at American Express plays a critical role in in providing the best in class services, capabilities, data, and insights that enable a great colleague experience.

The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business.

The CSDC organization manages the ecosystem of CEG platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.

As an Analyst of Colleague Scorecard and Reporting, you will enable our CEG and business unit partners to drive business decisions and strategy by building, implementing, and delivering on a range of colleague data, reports, and dashboards.

Not only you will serve as a center of excellence and subject matter expert for critical Human Resources data (including recruitment) your work will help shape the transformation of the function as we find ways to optimize what and how we deliver.

This individual must be analytical, technically proficient, intellectually curious, a strong collaborator, and an effective communicator.

Job responsibilities include: Partner with CEG Centers of Excellence (Recruiting, Talent, I&D, etc.) to identify and translate needs into requirements to pull /deliver insightful data, often across multiple systems.

Pull custom and /or critical requests for data as needed as well as maintain, optimize, and/or create new data reporting capabilities using a range of data visualization tools (e.g.

such as Oracle Business Intelligence, Oracle Analytics Cloud, and Tableau).

Oversee the business and technical requirements, process, standards, and governance to manage the portfolio of dashboards, data, and scorecard reports across various data systems.

Collaborate with Tech, Data Architects, and Information Management Systems Teams on application upgrades, troubleshooting system issues, building, and testing systems enhancements and process improvements for various outputs.

Administration of ongoing Recruitment satisfaction survey programme.

Participate in the design, development and delivery of dashboards and analytics to accurately depict the overall health of recruiting.

Maintain and develop the self-service reporting suite.

Serve as a recruiting metrics subject matter expert where the integration and/or deployment of recruitment data is necessary.

Qualifications Qualifications: Minimum 3 years experience in reporting and analytics Highly proficient in Tableau; other visualization tools a plus Proficiency in systems & data structures; human capital management software experience, Oracle HCM / OAC a plus Experience with SQL or other query language required; HQL and Big Data tools (Hadoop, Hive) is a plus.

Highly proficient in Excel; data visualization using Microsoft Office a plus Ability to handle considerable volumes of complex data Working knowledge of applicant tracking systems; preferably Taleo & Eightfold Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives Analytical mindset and intellectually curious Strong written and verbal communication Employment eligibility to work with American Express in the U.S.

is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way.

When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally.

Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Human Resources Primary Location: United States Schedule Full-time Req ID: 21030530