Renovation Estimator – Charlotte, NC

About the team
You will join a brand-new team that is at the center of Zillow’s effort to transform the future of home selling.

This team will be responsible for establishing and developing best-in-class operations for residential real estate transactions, central to our mission to make the process of buying or selling a home a consumer friendly, state of the art experience that can be launched with just the click of a button.

About the role

Zillow Group is looking for a Renovation Estimator to evaluate homes under consideration for purchase.

Through the performance of an evaluation, an Estimator creates a scope of work that is used for both internal and external facing purposes in the renovation of that home.

These renovations are delivering desirable, safe, and functional homes that maximize value and produce a positive consumer experience.

You will:

Conduct interior and exterior home assessments utilizing Zillows evaluation process to determine necessary repairs for resale purposes through the creation of scopes of work

Interact with home sellers during evaluation to communicate access requirements, points of contact and expectations for evaluation

Show outstanding customer service skills that exemplify Zillows brand and mission statement

Provide superb qualitative feedback and professional communication to field management and acquisitions teams regarding property neighborhood, curb appeal, floor plan quality and major defects that warrant discard.

Conduct property visits of active inventory homes to review condition and lightly maintain during resale listing period

Maneuver and examine through various locations of the property, for example
– crawl/attic spaces

Transport various work materials in your vehicle including, but not limited to a telescoping pole, ladder, etc.

Work collaboratively with the Renovation Field team and complete all work to standard leveraging a wide-array of company technology

Complete other duties as assigned.

Carry yourself professionally and represent Zillow Offers and Zillow Group well, both internally and externally

This role has been categorized as a Field position.

Field employees perform the majority of their work in the field, not at any specific corporate or other office location.

Employees must live within reasonable commuting distance of their designated ZG office.

ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

Who you are

Experienced: Prior experience in the form of single-family home inspection certification and/or construction estimation/scope of work creation ability to identify defects that could alter the decision to purchase the home.

Detail-Oriented: No two homes are exactly alike, making it necessary to build an individualized approach each home.

Flexible: Adhere to the demands of sellers schedules; last minute schedule changes happen.

Ability to work weekends.

Physical: Job has physical requirements.

Estimators work both indoors and outdoors, spending considerable time standing, sitting, walking, kneeling and squatting.

Ability to lift up to 30lbs.

Technology: Experienced utilizing technology in previous work environments

Adaptable: Open minded to learning and adopting new processes and practices while bringing in previous expertise.

Ability to obtain an acceptable result on a pre-hire drug test and remain in compliance with our substance abuse rules and testing requirements

In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Get to know us

Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience.

Whether selling, buying, renting or financing, customers can turn to Zillow’s businesses to find and get into their next home with speed, certainty and ease.

We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience.

Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it and no matter what job you’re in, you will play a critical role in making this vision a reality.

At Zillow Group, we’re powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers.

Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits.

But, don’t just take our word for it.

Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly’s Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.

Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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