Remote Sr. Account Relations Coordinator

Support employer’s worksite within assigned accounts/territory to build relationships with employers’ benefits personnel and provide dedicated support and problem resolution in order to expedite accurate billing statements and make corrections or adjustments to the billing if warranted.

Also assist employees of the employer with filing claims and answering questions.

Support sales representatives and sales managers in providing quality Customer service and products to employers and their employees within assigned accounts/territory.

Provide support and training at the employers’ worksite to employers’ benefits personnel to maximize understanding and utilization of American Fidelity’s online administrative services and products.

Travel required to employer groups 10 to 20%
– Colleague will be provided with a company car, gas card, and credit card.

NOTE: company car may be used personally within their home area up to 150 miles Requirements: Recent College graduate or someone with customer experience and enjoys building relationships Computer technology skills with accurate keyboard data entry Basic math and analytical skills Business writing experience preferred Proficiency with PC Windows-based software including Microsoft Office applications Excellent communications skills Strong interpersonal skills Ability to work well in a team environment and open to change Ability to multi task Prompt and reliable Proper professional attire to represent AF with our employer groups We Offer Company car Paid travel expenses (company credit card) Base salary additional bonus potential 401k with company match Defined Territory Multiple Career path options Consistent, standardized training designed for new Enrollment Coordinators Account Relations Coordinators Comprehensive benefit package including multiple medical, dental, vision and supplemental insurance plans