Messer North America
Quality Process Control Systems Specialist
We are a technology and applications leader with the industry knowledge and applications expertise to meet customer needs across industrial, food, medical, chemical and electronics industries.
We offer over 120 years of proven experience in the safe and reliable production and delivery of industrial, medical and specialty gases.
We’re the talented people you know and trust, now with a new name.
Today our deep understanding of industry trends and customer requirements allows us to collaborate intensely with customers to identify and develop long-term solutions that deliver competitive advantage.
Our in-depth knowledge of customers’ manufacturing processes enables turn-key engineering with minimal plant downtime, and our technology development capabilities are unrivaled
Purpose of Position
Lead the Process Control Systems (PCS) program supporting the Electronics & Specialty Products (ESP) business segment, including, but not limited to:
• Develop and maintain a robust statistical quality/process control (SQC/SPC) program for gases distributed to Messer’s Electronics & Specialty Products (ESP) customer base.
• Analyze, evaluate, and report on PCS and SQC/SPC data to improve performance, enhance quality processes/products, minimize cost, and to provide such credible, reliable, and robust data to other Messer business areas and locations.
• Drive the organization to the usage of common tools and methods to reach quicker, more transparent, data-based business decisions; influence across Messer functions and key ESP customers to deliver agreed PCS objectives.
• Support the ESP Commercial team in discussions and negotiations related to PCS, ensuring the right balance between meeting discerning customer expectations and Messer’s operational priorities and capabilities.
• Lead development of Messer policies and procedures related to PCS and SQC/SPC.
• Improve and promote quality practices and programs to develop a quality culture throughout Messer.
Build and maintain successful process improvement initiatives in quality that are beneficial to Messer and its customers.
· Lead the PCS program, which includes organizing and monitoring SQC/SPC data and drawing conclusions from statistical trend analysis.
· Ensure outputs of Messer’s PCS program comply with customer standards, policies, and audits
– including, at minimum, the following activities:
Ø Generate and distribute standard SQC reports for customers and other stakeholders on a recurring basis (e.g., quarterly, monthly).
Ø Lead the Material Review Board (MRB)
– a cross-functional board to be established to guide investigations and root cause analysis for out-of-control (OOC) and questionable events and violations of trend rules.
Ø Facilitate a process with Commercial, Quality, Operations and Distribution functions to use SQC/SPC data to align on implementation of control/disposition limits and for use in ship-to-control process.
Ø Act as a key interface with ESP customers to present SQC/SPC data, MRB findings and status, and to manage customer Q&A.
· Lead SQC/SPC software maintenance and improvement.
· Lead Process Change Notification (PCN) program, including establishing a future cross-functional PCN board and process to make decisions on changes requiring notification to key customers and gathering/preparing documentation, testing, and white papers to support changes.
· Lead cross-functional review of customer policies, handbooks, etc.
to align on Messer’s ability to comply; work with Commercial to address Messer exceptions to customer policies where appropriate.
· Support instrument metrology/measurement systems analysis (MSA) studies such as instrument detection limit (IDL), method detection limit (MDL), gage repeatability & reproducibility (GRR), accuracy, linearity, precision, matching & correlation, and long term stability (LTS) monitoring.
· Support Request for Quote/Information (RFQ/RFI) and product/site qualification processes.
· Participate in, lead, or support Lean Six Sigma projects; provide technical and data-driven analyses to support process improvements.
· Support other related activities such as customer audits, complaint investigations, supplier quality bulletin (SQB) review & response, and electronic Certificates of Analysis (eCoA) processes.
· Share best practices and learning across functions.
· Travel required, up to 25%.
Required Skills Working knowledge of statistics and Process Control System (PCS) topics such as Statistical Process/Quality Control (SPC/SQC) and Western Electric rules.
Working knowledge of data management and statistical software such as Minitab, North West Quality Analyst, JMP, etc.
Working knowledge of instrument metrology/measurement systems analysis (MSA) elements such as IDL, MDL, GRR, accuracy, linearity, precision, matching & correlation, and LTS.
Working knowledge of gas/chemical analysis techniques, including calibration and calibration checks Working knowledge of Quality tools/techniques such as root cause analysis, problem solving, corrective/preventive action, 8D, and Lean Six Sigma.
Interpersonal and presentation skills in order to communicate effectively.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio, etc.) Project management
– to direct and participate in continuous improvement projects.
Required Education Bachelor’s Degree in Science, Engineering, Statistics, or Quality Management Required Qualifications Minimum 3 years of experience in Gas industry, semiconductor manufacturing, and/or production experience Other Qualifications Six Sigma
– Black Belt or Green Belt Training preferred.
Join us and you will be part of a company that values and supports your career.
We offer competitive pay and benefits, with set schedules, steady work
and opportunities for ongoing training and career progression.
Together we value innovation, efficiency and flexibility.
Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success.
That means for our customers and for our colleagues.
This makes us a great place to build
a career where your skills are valued and developed.
Apply ://uscareers-messer.icims.com
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