Progressive: Claims Adjuster-Auto Damage

Claims Adjuster-Auto DamageJob Number: 185978As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end.

Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability.

Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.This is a field position with access to a company car and frequent driving within your territory.

You may be required to report into an office occasionally when we are ready to open our offices.Duties and responsibilitiesComplete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelinesNegotiate repair process with body shopsDocument information related to the claim and make decisions consistent with claims standards and local lawsEvaluate and handle claim payments and resolution of claims without paymentsReview and determine validity of any supplement requestsMust-have qualificationsBachelor’s degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experienceInstead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insuranceValid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policiesCompensation$55,000-$73,000/yearGainshare bonus up to 16% of your eligible earnings based on company performanceBenefits401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time offPaid & unpaid sick leave whereapplicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistanceEqual Opportunity EmployerJob: ClaimsPrimary Location: United States-New York-FishkillSchedule: Full-timeEmployee Status: RegularWork From Home: No