Proctor Engineering Group: Scheduling Associate

Customer Service Field Scheduler:Proctor Engineering’s mission is to save energy, achieved through the design and implementation of energy efficiency programs for electric and gas utility companies nationwide.

With a combined total of more than 60 years’ experience in energy efficiency field research, program evaluation, innovative product development, and program implementation, Proctor Engineering Group is a nationally recognized leader in our industry.Proctor Engineering is looking for an enthusiastic, dependable Customer Service Field Scheduler to join our team in our home office located in San Rafael, CA.

The Scheduler would coordinate and schedule HVAC inspections for our field Quality Assurance staff.

They will work closely and communicate constantly with other departments with-in the company.

The Schedulers are responsible for keeping the field Quality Assurance staff’s schedule full on a daily basis.As a secondary job duty, the scheduler will also receive phone calls from HVAC technicians, enter data into a computer diagnostic program, and give specific feedback based on generated diagnostic information.

We are looking for someone who can prioritize duties as they come in and work well under pressure.

Must have experience with computers and profieciency using Excel spreadsheets and word processing programs.

The ability to type accurately, is essential.

Must have excellent telephone etiquette and customer service skills.Proctor Engineering Group, Ltd.

offers a comprehensive benefits package, including paid employee health/dental/life benefits, paid time off, parental leave, 401(k) & Profit Sharing program,and competitive compensation.

We also have a dog-friendly environment.You can be a part of our success!Complete our Customer Service Field Scheduler online interview now!(488677301)[CSR/Scheduler]