Pet Wellness & Urgent Care Center: Client Advocate

Mission Statement “Every pet, every time, we care.”Vision StatementOur clients and patients are the heart of our practice and our team understands the importance of the human-animal bond.

We are dedicated to enhancing your pet’s quality of life through compassionate, dependable, high-quality veterinary care.

We strive to become part of your extended family and promise to treat each patient as if they were one of our very own.Client Advocate Position Our Client Advocates are motivated, passionate customer relations experts working for our rapidly expanding practice.

They work directly with our clients to ensure that their needs and their pets needs are being met with excellent customer service.

Daily tasks include scheduling appointments, triaging pet appointments based on urgency, cash handling, and communicating with and between clients and other veterinary staff.

This is a fast-paced environment that provides the satisfaction of helping pets of all kinds and supporting our clients through difficult decisions.Required Skills: Above-average customer service and hospitality, cash handling, general office experience, phone experience, computer skills, time management, self-motivation, organization, basic cleaning, Microsoft Office, basic math, and adaptability in fast-paced and high stress environment.

Must be able to meet or exceed our mission and vision statements.Must be willing to work afternoons, evenings, and Saturdays.Job Types: Full-time, Part-timePay: $11.00 $14.00 per hourBenefits:Employee discountPaid time offReferral programSchedule:Day shiftHolidaysWeekend availabilityWork Location:One locationWork Remotely:No