Parks, Experiences and Products
Walt Disney Parks, Experiences and Products (DPEP) is not just home to Disney’s beloved characters but the place ” Where Dreams come True.” Quality Engineering andSystems Technology (QUEST) Reporting and Analytics, which is part of Worldwide Safety, Health, Engineering and Sourcing (WSHES) within DPEP, has responsibilities that include maintaining our technology supporting shows and attractions in ensure the safety and security of all who work and play in our theme parks and resorts.As a Sr Systems Analyst R& A in QUEST, your primaryresponsibility is to leverage data and systems to drive safety culture and efficiency within customer organizations.
This includes defining and developing data tools to define, surface, visualize, and dynamically alert customers in near real time.
You will also provide primary ownership to a SharePoint site collection of over 50 sub-sites.
This is a full-time salaried position that currently reports to the Team Leader Reporting and AnalyticsResponsibilities :
· Use the following applications and environments to deliver customer success: ServiceNow, SmartSheet, SharePoint Premium and Online, Azure, Tableau, and Pentaho
· Ensure reporting continuity, performance optimization, and continual work towards standardization/modularization of reporting.
· Develop new and novel solutions to surface data and build intelligence across customer organizations
· Identify integration points in data and work towards harmonizing data
· Identify and build dynamic alerting for key business events
· Verify reports and audit trends to alert stakeholders and leadership of exceptions, decreased performance or other abnormalities.
· Assist users by troubleshooting, resolving, and documenting solutions
· Maintaining ServiceNow and Confluence data on reporting solutions
· Working a variety of shifts to support deployment schedules and users
· Proactively engage with users to ensure data is relevant to current business needs
· Provide ownership of data solutions and work with various partners to continuously develop solutions.Basic Qualifications :
·Proven experience with SharePoint Premium site collections
·Detail & Customer service oriented with solid communication skills
· Proven ability to work independently with minimal supervision
· Proven experience and a solid understanding of Oracle, MSSQL, and MySQL databases
· Demonstrated partnering skills with local and distributed work teams
· Flexibility to adapt to changing priorities in a dynamic environment
· Ability to be flexible with work schedule, including weekends and holidays
· Comfortable with facilitating/speaking with small to large groups in meeting and training environments
· Demonstrated problem solving skills, as well as continuous improvement process skills
· Ability to analyze business solutions to recommend efficient technical needs
· Proven extensive experience with Business Objects, PowerBi, or Tableau
· Proven experience with SharepointPreferred Qualifications:
· Experience leading Projects based on data or BI
· Experience with Microsoft Power Apps and rapid development tools Preferred Education :
·Azure Fundamentals certification
·Power Platform Fundamentals certification
·Power Platform App Maker certificationAdditional Information : Benefits and Perks: Disney offers a rewards package to help you live your best life.
This includes health and savings benefits, educational opportunities and special extras that only Disney can provide.
Learn more about our benefits and perks at https://jobs.Disneycareers.Com/benefits#LI-ML3#DPEPFLA#L1-ML3Safety22