Office Assistant

Performs clerical or technical support work requiring some independent judgment. Duties include performing clerical work requiring application of various work methods and procedures that may be somewhat complex, some familiarity with laws and regulations controlling the department and with departmental functions, policies and practices.

Notes:
This recruitment is for an Extra Help (temporary/no benefits) position.
Military preference will be given; please attach Member 2 or 4 of DD214 to application.
First review of applications to occur 5/7/21.

Examples of Duties

Answers incoming calls; takes messages as appropriate; directs caller to correct individual. Provides information and answers questions within scope of knowledge.

Reviews and checks paperwork coming from other divisions or departments for accuracy and completeness; corrects or returns work for correction prior to processing.

Resolves errors by researching causes and/or remedies which may require contacting the public, vendors or public and private agencies, groups or individuals.

Processes and/or enters data or information in computer system.

Compiles and evaluates necessary data to supply a correct, accurate and finished product.

Types for production and accuracy using typewriter or word processing program; self-composes or edits work of others; takes dictation and/or transcribes from tapes and answers correspondence; controls inventory and ordering of supplies; prepares vouchers and makes purchases.

Attends and records hearings; computes fees and issues relevant forms within statutory or office policy limitations; receives and issues receipts for payments for licenses, permits, services, etc. Processes tickets and citations.

Operates, maintains and makes minor repairs or adjustments and sets up equipment for certain functions; i.e., election and other kinds of office equipment.

Performs other related duties as required.

Minimum Requirements

TRAINING AND EXPERIENCE : High school diploma or equivalent. One year of experience at a level equivalent to Office Assistant 2 performing related work which would enable the individual to obtain a familiarity with the general intent or function of the department or division, or substituting coursework or training in office practices, secretarial science or other related area for up to six months of the experience.

Selection Factors

Knowledge of:
administrative support functions including the operation of standard office machines and equipment including word processing programs and computer terminals.
basic English composition, spelling, grammar and other support skills as required by the position.

Some knowledge of:
the operations, functions and terminology common to the work applied for.

Ability to:
communicate effectively both orally and in writing.
develop and maintain effective work relationships with co-workers, supervisors, officials and the general public.
work independently with little or no direct supervision.
work with speed and accuracy in a courteous manner when dealing with the public.
handle routine mathematical calculations quickly and accurately.