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NIGHT AUDITOR – FT Position $18 / HR Schedule 11pm-7am

Lodging Dynamics

This is a Contract position in Smyrna, DE posted February 23, 2022.

Location: Fairfiled Inn
– LivingstonAbout Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton.

Our work centers around our mission, “Make Money and Do Good.” This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Life as a Night Auditor:Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stayProcess invoices, post checks to vendors and distribute employee checksRespond to guest complaints, requests and emergenciesReconcile all accounts in a timely mannerVerify that all EOD work has been performed by other departmentsSchedule guest wake-up calls and reservations for the following dayRespond to guest inquiries, concerns and complaints as neededAnswer phones and place reservationsWhat we’re looking for:Excellent communication and math skills2 years’ experience in customer service or hospitalityAble to learn computer functions and other on-the-job skillsStrong eye for detailsGood problem-solving skillsAbility to multitaskSolid customer service skillsStrong written and verbal communication skillsExceptional customer service skillsWhat to expect in your first few months:First you will learn about the hotel and all of our amenities Then, your leadership will shine as you begin assisting the front desk team.

From there, you will show the guests how your team can provide the best guest service.

As your work progresses, your role will be a key contributor to the overall guest experienceThe perks working for us:People-first cultureTravel discounts at hotel partners and franchisesPaid time offParticipation in our Wellness program Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefitsHow to apply:Join us Submit your application online

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