Mgr, Complnc Prog

The Compliance Program Manager, Consumer Direct Lending ensures CDL business units are in compliance with state and federal mortgage industry laws and regulations.

Responsible for implementing new and updated regulations and investor requirements; assessing the impact to written, automated and manual policies and procedures; and Manages information and materials needed for various audits/exams.s.

Acts as the Point of Contact and business unit liaison for Regulatory Updates, Audits/Exams, and Policy & Procedure updates on behalf of assigned CDL business unit(s).

Maintain and update various logs and project plans to meet departmental requirements.

Act as key liaison with business units to ensure standards regarding timeliness, style, terminology, order, clarity and conciseness are met.

Communicate statuses and recommendations concisely and clearly to all levels of management both verbally and in writing.

Ensure proper communication and implementation of state and federal laws and regulations.

Provide guidance to CDL business units to ensure laws and regulations are interpreted and implemented accurately: policies/procedures, flow charts, reference guides, forms, technology and operations needed to properly service  loans
For each assignment, understand the various risks, processes, controls, IT systems, business performance metrics, operational challenges, and business initiatives
Work with Legal and Corporate Compliance to identify new or changed regulatory requirements and assess impact
Ensure audits materials are submitted in a timely manner in accordance with established procedures and requested deadlines.

Gather, investigate, and review requested information and conduct additional research, as necessary
Ensure that management is apprised of the results of all QA and QC results on a regular basis and are advised in a timely fashion of any critical deficiencies that could adversely impact operational, reputational or transactional processes within the business unit(s)
Assist in reviewing line of business rebuttals to exceptions and determining final loan or process level remediation.

Work with the QA team and business unit management to develop efficient and effective solutions and action plans to address findings and recommendations
Ensure that the policies and procedures are updated and compliant with stated requirements.

Review published materials and recommend revisions or changes in scope, format, content and methods of publication.

Work with department management, Legal, Corporate Compliance and process owners to help ensure departmental policies and procedures are created and/or current, complete and accurate
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values

Possess technical proficiency in regulatory compliance matters and regulations
Ability to analyze and assess risk based on potential impact to PNMAC for non compliance
Proficient in Word, Excel and Power Point
Excellent oral and written communication skills with the ability to present results and recommendations to all levels of management
Strong organizational, analytical and research skills, attention to detail, ability to work under time constraints, good interpersonal skills and a high degree of initiative
Must be highly proficient in Excel and Word
Must be a team player with strong attention to detail and able to work independently
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem solving, mathematical skills and sound judgment
Financial Services and, if possible, mortgage industry experience preferred
5
Bachelor’s Degree