Master Data Specialist

The Master Data Specialist has the responsibility for all centrally managed master data (i.e., materials, customers, license, financial, contracts, & pricing). This position coordinates the workflow of a global team responsible for the entry, control, and upkeep of all master data. He/She is the Single Point of Contact (SPOC) between assigned client accounts and internal departments as it relates to master data elements (e.g., operations, QA/RA, customer service, account receivables, chargeback’s, etc.). 

Responsibilities and Duties

• Provides first level contact for items related to master data elements (operations, QA/RA, customer service, account receivables, chargebacks, etc.)
• Identifies any master data issues (documents, escalates when applicable, and closes)
• Reviews, analyzes and implements files for load into SAP
• Syndicates data to the appropriate applications (manual or upload) for the following master files:
  • Customer & Master Material Master records
  • Pricing & Contracts Master records 
  • Financial Master records
  • Tax
  • Bank Key data
  • License Master records and License updates
  • RCS and SAP updates when license fails
• Completes tasks in work queue as assigned to ensure timely turnaround
• Supports MDM projects (i.e., new rev projects, Request for Changes, and assigns resources to support data files and testing)
• Participates in both internal/external audits providing documentation related to master data files globally for the healthcare platform
• Researches and makes decisions on complex master data elements related to regulatory requirements
• Executes master data files provided by internal/external customers while following the MDM business rules and requirements 

Knowledge and Skills

• Demonstrated ability to manage/prioritize multiple tasks/projects simultaneously in a fast paced environment with minimal supervision and high attention to detail
• Ability to work in team setting and independently
• Strong decision making skills
• Proficiency of Microsoft Office software
• Excellent oral/written communication skills
• Strong analytical skills
• Ability to apply financial knowledge
• Ability to apply supply chain and logistics knowledge
• Understanding of regulatory and compliance requirements
• Ability to assess business needs
• Effective time management skills
• Master Data Management, Order Management and/or Accounts Receivable experience
• Bachelor’s Degree (or internationally comparable degree) or 2 years’ related industry experience in the Healthcare sector – Preferred
• SAP experience – Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law