Local Coffee Spot (Belltown)
Job Description: FOH_10/15Title:BaristaReports to:Shift Leaders / All Management StaffSummary of PositionExpectations§ Understand completely and practices all policies, procedures, standards, specifications, guidelines of front of house operations.§ Ensure that all guests feel welcome by proving a warm greeting within 3 seconds of entry, friendly & courteous service always.§ Maintains a professional and obvious presence in your station and dining room.§ Fill in where needed to ensure guest service standards are met and efficient operations.§ Exhibit a servant mentality, always willing to pitch in to create an extraordinary experience for guests and fellow team members!§ Use suggestive selling techniques to ensure that our guest don’t leave hungry or have to make a second trip up to the counterFront of House Duties & Responsibilities· Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving avariety of coffee drinks, along with pastries and cookies.· Welcomes customers by determining their coffee interests and needs.· Educates customers by presenting and explaining the coffee drink menu; answering questions.· Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.· Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso, caffe latte, and cappuccino.· Generates revenues by attracting new customers, defining new and expanded services and products.· Maintains inventories by replenishing coffee bean supply; stocking coffee brewingequipment; maintaining supplies, pastries, and cookies for coffee bar.· Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.· Maintains safe and healthy work environment by following organization standards and sanitation regulations.· Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.· Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.· Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunitiesto add value to job accomplishments.Minimum Qualifications:Be 18 years of age.Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.All positions require good health and physical stamina.Employees typically must work their share of weekends, evenings, and holidays. Students must arrange work schedules that allow them to attend classesPossess excellent basic math skills, the ability to operate a cash register or POS system with accuracy.Be able to work in a standing position for long periods of time (up to 8 hoursReading and writing with accuracy,We work really hard; all positions require good health physical stamina and a neat appearance at all times!Supervisor ResponsibilityAlthough Barista’s have no direct supervision responsibility and are supervised by the assigned Shift Leader for that shift, we are a team and expect you to pitch in as needed and take the lead. The Store Manager & Assistant Manager, willalso be there to help support you to achieve our collective goals.Working ConditionsWe work really hard around here; you must work quickly and efficient to get the job done with exceptional ability to see the details and work beyond the standards. There is no time to lean or slack off, your peers are counting on you to do your part and you can expect to always be on your feet.Our peak times are weekends so if you are looking for an office job m-f this probably isn’t for you. You can expect to work weekends, evenings, and holidays. Oh yea…we encourage higher education and do our best to accommodate students, but you must arrange your availability and speak with your manager about upcoming requirements. Typically, our front of house teamwork fewer than thirty hours per week.Ready to serve up? Apply today!Job Types: Full-time, Part-timeSalary: $0.00 to $25.00 /hour