Lead Scrum Master / Agile coach

**Description**.

As an organization responsible for furthering the enterprise’s move to a customer-centric operating model that relies on agile teaming, EAC (Enterprise Agility and Change) must model agile mindsets, behaviors, and ways of working.

The Scrum Master is responsible for coaching and guiding one or more of EAC’s four scrum teams: Program Transformation Management, EAC Portfolio, Delivery/Development, and Team of Teams.

The Scrum Master improves interactions between the scrum teams and other parts of the EAC organization to maximize productivity.

Finally, the EAC Scrum Master is responsible for arranging and facilitating their team(s) scrum events
– daily Scrum, planning sessions, sprint retrospective, etc..

**Responsibilities**.

**Typical Routines**.

+ Coach and guide 1-2 scrum teams.

+ Coach and support Product Owner on ADO product backlog practices.

+ Schedule, facilitate and/or attend team scrum events and other working sessions.

+ Protect scrum team from interruption.

+ Identify and resolve obstacles that slow down scrum team delivery.

+ Identify and address organizational impediments.

+ Engage and collaborate with the team on process definition and improvement.

+ Provide requested clarity to EAC Team and stakeholders.

+ Complete deliverables when needed.

**Expected Mindsets**.

+ Customer-Centric: Believes creating value for the customer will result in long-term business success.

+ Curiosity-Driven: Believes in continuous learning and real world experimentation as a critical path to knowledge and success.

+ Servant Leader: Believes the role of a leader is to focus on the needs of each team member and ensure these needs are met.

+ Shared Success: Believes succeeding as a team is more important and more fun than succeeding individually.

**How this is Different from a Typical Scrum Master Role**.

+ May scrum a team that lacks a dedicated Product Owner.

+ Needs to think comprehensively about how work flows across EAC teams they do not scrum.

+ Works closely and collaboratively with other EAC Scrum Masters to enable the above.

+ Scrum team is not technology focused like one would find in an IT environment.

**Required Qualifications**.

+ Bachelor’s degree.

+ 2 or more years of project leadership experience.

+ Experience with the SDLC.

+ Excellent communication skills, leadership competencies, and high level of emotional intelligence.

+ Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies.

+ Experience in working in multi-team environment.

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

+ We will requirefull COVID vaccination for this job as we are ahealthcarecompany committed to putting health and safety first for our members, patients, associates and the communities we serve..

+ If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law.

Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work..

**Desired Expertise & Skills**.

Scrum Master Expertise.

+ Has advanced knowledge of agile/scrum/kanban development methodology.

+ Has advanced knowledge of agile mindsets and principles.

+ Has working knowledge of agile workflow management tools and portfolio management tools.

+ Guides scrum team through the process of putting in place team norms.

+ Facilitates effective scrum events.

+ Skillfully navigates complex inter-personal dynamics.

+ Coaches and supports team problem solving.

+ Comfortable with facilitation and training.

Agile Expertise.

+ Coaches, educates and mentors organization leaders and their teams on agile mindsets, methodologies and principles.

+ Creates and deploys tools to support teams.

+ Leads training sessions to demonstrate how leaders and associates will apply agile methodologies in their day-to-day work.

+ Guides an organization through the transition to agile adoption.

+ Promotes a culture of innovation.

Coaching Experience.

+ Helps individuals, teams, or groups of people achieve a specific personal or professional goal.

+ Helps individuals, teams, or groups identify personal challenges and become more aware of their environments and behavior so they can make the changes they seek.

Azure Dev Ops.

+ Comfortable using Azure Dev Ops; able to complete moderately complex tasks in ADO, including building a delivery plan.

Microsoft Teams.

+ Comfortable using Microsoft Teams; able to proficiently follow EAC guidelines for use of Teams.

**Additional Information**.

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor.

This technology provides our team of recruiters and hiring managers an enhanced method for decision-making..

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.

If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone.

You should anticipate this interview to take approximately 10-15 minutes..

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided.

Expect this type of interview to last anywhere from 5-10 minutes.

Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews..

**Scheduled Weekly Hours**.

40.

.

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