Junior Program Analyst

6K is looking for a Junior Program Analyst to join our team! Ability to work shift-work is needed. JOB RESPONSIBILITIES Individual will support the Federal Bureau of Investigations (FBI) National Instant Criminal Background Check System (NICS) Section by supporting the overall NICS mission. The undertaking of the NICS Section is to guarantee national security and public safety. Selected duties individual will perform include: Compose proper transaction research comments Provide verification/validation of documents received and current documents within the NICS and/or other CJIS Division databases Provide analysis (reviewing transactions marked for processing, processing work identified within a transaction, and providing follow-up action as needed), on NICS transactions Conduct research and analysis on two existing Delay Queue transactions per hour in accordance with SOPs Support analyst functions including data collection, interviewing, data modeling, project testing, and creation of performance measurements to support project objectives Ensure accuracy of all work completed and held accountable to the standards set forth in the NICS Section Conduct verification on specific Originating Agency Identifiers and correct/update corresponding contact and agency information as needed Contact agencies as needed; document any contact-related issues to include agency, method of contact, and description of issue Provide updated or any new contact information received while in correspondence with any agency to the NICS Section’s Business Advocate Team (BAT) Process incoming appeal requests via the NICS; assist with providing first day responses Validate submitted appeal disposition documentation for accuracy. Continuously evaluate existing procedures, processes, techniques, models, and/or systems related to the work being processed and provide recommended actions or solutions Please note: T he position could be one or all of the above duties dependent on client needs REQUIREMENTS Active SECRET OR TOP SECRET Security Clearance Minimum of one year of experience in analysis, customer service, administrative support, law enforcement, armed guard, criminal justice, military or intelligence Computer, printer, copier, telephone and scanning skills Strong oral and written communication skills Superior customer service skills Ability to work independently Must possess knowledge of applying analytic methodologies and principles to address client’s needs This position is located in Clarksburg, WV. To apply, send your resume to 6ksystems.com/careers/ 6K Systems, Inc. (6K) provides exceptional Management Consulting, Information Technology and Mission Services to DoD, law enforcement and civilian agencies throughout the United States. In doing so, we utilize industry best practices to develop procedures that ensure compliance, consistency, reliability, and efficiency. As these standards evolve, we improve our level of quality and service to meet new demands. Consistent with this focus, 6K holds a wide range of accreditations and certifications, including ISO 9001:2008 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 27001:2013 (Security Management), and CMMi Maturity Level 3. 6K is a Microsoft Gold Solution Provider (MSCP, MCSE1, MCDBA, MCSA, MCNPS, MCTS, SA, MCITP, MCTEM). This focus on quality and commitment to unparalleled customer satisfaction drives 6K to continuous improvement and growth. We are determined to grow our business and customer relationships through integrity, superior performance, and an uncompromising dedication to excellence. 6K Systems offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long- term disability insurances, and a 401(k) retirement plan. 6K Systems is an Equal Opportunity Employer; all qualified applicants are encouraged to apply. EEO/M/F/D/V #techjobs #6KJobs