Feditc Llc
General Overview: Prepare documents such as charters, agendas, presentations and memorandum.
Maintain distribution groups, points of contact lists, and group membership listings Publish messages and notifications to the DHS community.
Coordinate with the CISOD Business Offices to route and track communications with executives and components.
Create and maintain forms, document templates and a register for CISOD forms and templates which support cybersecurity activities throughout the department.
Prepare, track and provide status reports on data calls.
Develop, maintain and update Standard Operating Procedures (SOPs), handbooks, ConOps and instructions for all internal processes.
Keep up to date internal SOP/documentations of all processes at a location specified by the Federal Lead (SharePoint, Shared Folder, Knowledgebase, etc.).
Generate meetings minutes as requested; Follow and leverage the internal DHS processes to perform their duties.
Create and deploy custom reports and dashboards, working with the government points of contact, in order to provide specific content to the government on a need-by basis and as otherwise specified by the Federal Leads on a set frequency.
Provide weekly and ad hoc reports summarizing the adherence to agreed-upon schedules.
The report shall include detailed summaries of length and number of delays and recommendations for “get-well” plans.
Additionally, the reports shall summarize the work completed and milestones met to include metrics.
Generate trending and ad-hoc reports as requested.
Reporting includes extracting data from the CISOD databases, designing, developing, and implementing automated reports.
Data being reported may represent subsets of the overall Performance reporting or new/unique data sets based on entire compliance data stored within the supporting tools.
Engage and support in planning and coordinating the various Working Group Meetings.
Provide guidance and recommendations to Federal SMEs on processes and projects.
Provide customer service support to DHS Enterprise by responding and resolving DHS Helpdesk tickets.
Support modernization of all Cybersecurity processes and methodologies to be employed across the Enterprise and MGMT.
Respond to component questions via helpdesk tickets, Microsoft Teams messages, emails, and phone calls.
Support Cybersecurity process innovation and automation to support the new Cybersecurity processes and methodologies that will be developed in automated tools.
Develop, update, maintain and provide training materials and resources to provide guidance to DHS Enterprise and MGMT on subject areas.
Develop, maintain, update, store, and distribute Standard Operating Procedures for all routine activities to ensure standardization of activities and enable the transition of activities across members of the team.
Develop metrics and recommend improvements for tracking progress on cybersecurity subject areas.
Develop and maintain weekly Executive reports and PMR reports.
Attend Working Groups, meetings and discussions and provide feedback and ideas for improvements.
Develop unique Cybersecurity training materials and resources to provide guidance regarding process, documentation and understanding of responsibilities.
This can be provided in-person, online or on a training platform like the Performance and Learning Management System (PALMS) or the Federal Virtual Training Environment (FedVTE).
Develop trainings for users across components based on the new changes recommended by DHS Management for this FY Develop and maintain Key Performance Indicators (KPI) and metrics to evaluate the performance and identify key areas of improvements in the subject areas or programs.
Recommend changes to improve the quality and reduce the level of effort and elapsed time required for approved metrics weekly to the Federal Lead.
Experience/skills: * 2+ years of experience Education: * Bachelor’s in computer science or related field.
Certifications: * CISSP or Certified Authorization Professional (CAP) Clearance: * Active Secret Security Clearance is required.* Must be a US Citizen and pass a background check.* Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC.
provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
FEDITC, LLC.
complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.