Journey To Wellness, Inc.: Customer Relationship Specialist – Wisconsin

We are looking for a goal-driven, assertive and computer-literate Customer Relationship Representative for our clients at Addiction and Mental Health Treatment Provider, someone who has relevant experience in similar facilities and is tech-savvy.

Someone who may have participated in the EHR selection process, has excellent people skills, willing to travel within the state and can go the extra mile for our clients.Qualifications:Should have relevant experience working in a Substance Abuse Treatment FacilityKnowledgeable in operating the MS Office and the EMR/EHR system, and has an excellent computer and technical skills.Have exceptional written and verbal communication skills, having the ability to build a genuine rapport with potential and existing clients.Establish a conversation flow to uncover business needs, understand business challenges and position our company as a strong solution to their EHR needs.Ability to identify and solve the client’s problems and immediately offer a solution to their existing problem.Ideal candidates are those who is a customer-service oriented and enjoy working with people, Self-starter dependable person who is energetic, enthusiastic and a multi-taskerShould be a team player and take initiative and handle tasks on a fast pace with a calm and positive attitudeHelps with marketing, managing social media, improving website and SEOConvey summarized key findings from conversations with potential/existing clients to the rest of the team to help on improving company software/product offeringThe position requires extensive travel within the StatePreferred Skills:Should have strong people relationship skills, finds joy in getting in touch with people, attracting potential clients and satisfying existing clients.Strong phone, written and verbal communication skills along with active listeningAbility to multi-task, set priorities and have remarkable time management skillsHas to focus on client needs and quick adaptability to different personality typesPerform other tasks as assignedEOEJob Type: Full-timeExperience:Mental / Behavioral Health / Substance Abuse Treatment: 1 year (Preferred)EHR / EMR Demo and Implementation: 2 years (Preferred)Work authorization:United States (Required)Required travel:100% (Preferred)Work Location:Fully RemoteOn the road