IT Operations Engineer

Job SummaryASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA.

They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans).

They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners.Additional Job InformationADDITIONAL INFORMATION: This announcement is for a Pay Band 3 IT Operations Engineer to support the Chief Information Officer
– Information Technology (CIO-T) Directorate.

The CIO-T Directorate is leading NGA’s digital transformation through delivering and managing innovative and resilient IT solutions for the agency’s GEOINT mission.

Everything that we do is designed to support NGA’s mission and vision.

The directorate’s overarching strategy and priorities align with NGA’s strategic priorities and goals, from people, partnerships, and mission today to mission tomorrow.This position may be eligible for an INCENTIVE: selected candidates may be offered an incentive as part of the offer of employment, based on budget availability.

To receive the incentive, selected candidates must be eligible under 5 CFR Part 575 upon issuance of the Final Offer Letter.

Changes in federal employment status prior to issuance of the Final Offer Letter may affect eligibility.

Incentive recipients sign a service agreement depending on the approved amount or duration of the incentive.

If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government.Candidates may receive an invitation to provide additional information or respond to questions via email and/or HireVue as part of the candidate evaluation process.Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA.

These assessments may include but are not limited to:1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting.

The information you provide in the application you submit must support the response you provide to this questionnaire.You will receive an email to describe any additional assessments required.

Please monitor your emails and complete any required assessments as soon as possible.Mandatory QualificationsMANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required).

Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement’s mandatory criteria specified in this vacancy announcement:1.

Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements.2.

Demonstrated experience in Intermediate to Advanced level TCP/IP based Local Area Network Configuration and Administration.3.

DOD 8570 IAT Level 2 Security certification such as Security+ CE or equivalent.4.

Demonstrated experience with Intermediate to Advanced level Windows and Linux System Administration.As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.) subject to such exceptions as required by law.

If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccinations by November 22, 2021 or before appointment or onboarding with the agency, if after November 22, 2021.

The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.EDUCATION REQUIREMENT: A.

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

-OR
– B.

Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work.

As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience.

Candidates should show that their combination of education and experience totals 4 years.

-OR
– C.

Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work.

-AND
– LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details.

New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification.

-AND
– Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.Highly Desired QualificationsQUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired:1.

Experience with satellite communications and host and network-based security solutions.2.

Experience scripting of system administration tasks using Powershell/BASH or similar.3.

Experience with data manipulation and visualization with Python and or Microsoft Excel.4.

Knowledge of current standards and trends in desktop and server hardware to include network attached storage.5.

Ability to research technical solutions to generalized IT requirements for both desktop and service based requirements.Additional Job RequirementsYou must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information.

In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information.

All employees are subject to a periodic examination on a random basis in order to determine continued eligibility.

Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs.Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714, on an annual basis in order to determine continued eligibility.

Failure to comply may negatively impact continued access to Top Secret information, Information Systems, SAP, and/or unescorted access to SCIFs.Pay, Benefits, & Work SchedulePROMOTION OPPORTUNITY: Promotion opportunities allow applicants at all band levels to be considered.

Qualifications for NGA positions do not include specific time-in-band requirements.

NGA will emphasize quality of experience, rather than duration, and assess how the quality of the experience demonstrates possession of the knowledge, skills, abilities, and competencies necessary for successful job performance in the NGA occupational structure.Band 03 $65,597
– $134,798PERMANENT CHANGE IN STATION: PCS expenses are not authorized.Pay is only part of the compensation you will earn working for the Federal Government.

We offer a broad array of benefits programs and family friendly flexibilities to meet the needs of you and your family.For more information on the array of benefits programs, please visit https://www.intelligencecareers.gov/nga/ngabenefits.htmlCover LetterApplicants are not required to submit a cover letter.

The entire cover letter cannot exceed the specified limits provided in the Cover Letter field (3,000 characters).

Pages exceeding this limit will not be considered.

The cover letter is recommended but is not required for employment consideration with the National Geospatial-Intelligence Agency.

Applicants should place their narrative information in the Cover Letter / Other Professional Details field.Who may applyExternal Applicants OnlyHow to applyApplication submission involves applying using the Intelligence Community’s Applicant Gateway on-line application process.ONLY ELECTRONIC SUBMISSIONS WILL BE ACCEPTED.How will I be evaluated?APPLICANT EVALUATION PROCESS: Applicants will be evaluated for this job opportunity in three stages:1) All applicants will be evaluated using the Mandatory Qualification Criteria,2) Qualified applicants will then be evaluated by an expert or panel of experts using a combination of qualification criteria to determine the best-qualified candidates,3) Best-qualified applicants may then be further evaluated through an interview process.Military retiree applicants, if selected, may be impacted by the 180-day appointment restrictions of DODI 1402.01.

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