IT Analyst
Advantage Technical
This is a Full-time position in Hopkinton, MA posted February 22, 2022.
Our client, a Fortune 500 computer technology company, has an opening for a Technical Support Analyst to work onsite in Hopkinton, MA.
This is a first shift (8:00am – 5:00pm) contract position with an initial duration of 6 months and potential to extend well beyond that.
Check out the qualifications below. If you feel that you meet these, please apply online. Let us help you make that next great career decision!
Day to Day:
- Installs and supports both hardware and software components for user group.
- Strong working knowledge of Windows 10, MS Outlook, Office 365, Skype for Business, VPN Access, LogMeIn or Remote Desktop
- Performs preventive maintenance, test and repair of equipment, strong trouble shooting skills for hardware and software
- For hardware repair, replace hard drives, systems boards, and LCD screens
- Evaluates system configuration and software to ensure effective use of resources
- Engages and confers with end users to determine their potential future business software and hardware requirements to achieve business objectives
- Provides positive customer experience with each customer interaction
Position overview:
- Responsible for installation and maintenance of routine and moderately complex hardware/software systems while supporting large user groups.
- Support of mobile devices, software installs and email configuration on mobile devices
- Installs new and maintains existing hardware / software configuration
- Assists with maintenance of local area network server systems
- Applies good knowledge of processes and resources required to perform analytical and technical task on PC systems
- Must be able to do data backups, OS installs, reimaging, and restoration of data
Must Haves:
- 3-5 years experience, hardware and software break/fix, Windows10.
- Must be able to do software installs, data back ups, OS installs, reimaging, understand remote access, vpn, MS Outlook, and Skype.
Hours: 8am to 5pm.
Location: This position is located onsite – Hopkinton, MA
This is a W2 position with Advantage Resourcing. Will not accept resumes from recruiters or agencies.
We offer benefits for purchase that include: Medical, Dental, and Vision Insurance as well as an excellent 401k plan.
About Advantage Technical
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
