IT Admin

Job Duties:
 

• Answer and direct phone calls to the proper helpdesk technician
• Organize and schedule appointments for end-user’s who require technical assistance
• Plan meetings and take detailed minutes
• Write and distribute emails
• Write technical documentation (weekly tips of the week)
• Assist in the preparation of regularly scheduled reports
• Update and maintain IT policies and procedures
• Provide general support to software questions

Requirements:
 

• Proficiency in MS Office (MS Excel, Word, Publisher, and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.