Information Technology Specialist

Job Summary: The Information Technology Specialist will be responsible for development, implementation, and support of various Information Technology systems for BrightPet.

This position will also provide support and assistance to other corporate personnel to resolve IT related problems.

Essential Functions:
Ensuring network security and data security at all levels of the organization.

This includes backup monitoring/maintenance and ensuring other business continuity programs are followed.
Monitoring servers and performs administrative activities including patch/update management and performance/storage improvements.
Responsible for troubleshooting, support, and training on Macola ES, Synergy, and MS Dynamics GP business management software.
Maintaining user accounts and completes necessary internal training for corporate personnel on corporate software and hardware as necessary.
Responsible for support of printers and associated software for corporate labels, tickets, and tags.
Corporate point of contact and personnel training, support, and repair of outside vendor shipping software for UPS, FedEx, and other shipping vendors.
Completing phone system troubleshooting, maintenance, and coordinating repair for corporate phone system.
Completing computer repair and refurbishment of corporate computers.
Writing SQL scripts for use in reporting and integration with BrightPet’s internal data.
Developing SSRS reports and dashboards.
Other duties as assigned.
Qualifications:
Prior experience with Microsoft Office, SQL Server, and Windows Server required.
Bachelor’s degree preferred, High School Diploma required.
Experience with Microsoft Sharepoint, Crystal Reports design, Macola ES ERP or Dynamics GP experience preferred but not required.
Experience with Microsoft Exchange, SQL Server Analysis & Integration Services, Visual Studio, and TCP/IP desirable.
Specific Requirements:
Available to work overtime and weekends as requested.
Assist other personnel to accomplish tasks as necessary.
Willing and able to travel as necessary.
Ability to be granted a passport.
Job Type: Full-time

Pay: $55,000.00
– $65,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental Pay:
Bonus pay
Signing bonus
Education:
Bachelor’s (Preferred)
Experience:
Microsoft SQL Server: 1 year (Preferred)
Application support: 1 year (Preferred)
Security clearance:
Confidential (Preferred)
Work Location: One location