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Information Systems Technologist I

Pulau Corporation

This is a Full-time position in Fairbanks, AK posted March 21, 2021.

The Information Systems Technologist I supports the Army Training Aids, Devices, Simulators and Simulations Maintenance Program (ATMP) contract at Fort Wainwright, Alaska. This position primarily supports SRP-DRTS.

Job duties include:

  • Provide te chnical expertise in the operation and maintenance of DRTS equipment.
  • T rain technicians in the proper procedures to ensure the DRTS is operational for all scheduled training missions.
  • Perform the tasks assigned by the Site Manager in a manner that enhances customer satisfaction.
  • Assumes duties as a Team Member during “surge” periods or personnel shortages.
  • Performs routine and preventative maintenance such as general computer tasks, application loads, disk utilization, system loading and system monitoring.
  • Troubleshoot and resolve technical problems that prevent proper operation, provide technical training and performance feedback to technicians, determine the life-cycle of each component installed in the DRTS instrumentation system.
  • Assists in developing and maintaining SOPs, performs system monitoring, analyzing and documenting performance and conducting trend analysis as required.
  • Maybe asked to perform other tasks assigned by the Pulau Management Team in a manner that enhances customer satisfaction.
  • May serve as assistant Site Lead Ensures the IS networks are fully operational, in compliance with IA and cybersecurity requirements, and available for scheduled rotational support missions.
  • Receives trouble calls and analyzes issues to provide resolution.
  • Makes accurate, timely and complete entries into the AWARE Management Information System (MIS).
  • Manages and maintains networks including configuration, and loading new system software.
  • Operate computer workstations and performs Preventative Maintenance Checks and Services (PMCS) on equipment.
  • Provides functional direction for lower level assistants.
  • Manages DRTS hardware and software including the system network and the exercise database.
  • Supports quality / ISO, security and safety training programs.
  • Safeguards all assigned equipment issued by PULAU Corporation against loss, theft, and damage.
  • Will be cross-trained to support other TADSS and may be assigned tasks to support other ATMP contract equipment on the installation .

Job Requirements:

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