IAM Identity Team Lead

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we’re counting on your unique voice and perspective to help EY become even better, too.

Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before.

Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play.

Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets!

Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong.

Together, the efforts of our dedicated team helps protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle.

You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The opportunity

The Identity and Access Management (IAM) Identity Team Lead will have responsibilities to lead and manage a team of Identity Engineers that implement & configure Identity related solutions in SailPoint IIQ, Microsoft Identity Manager (MIM), Azure AD Connect (AADC), and other Identity related products.

You will help manage and coordinate all end-to-end aspects of services under the team’s remit including but not limited to service, production infrastructure, deployments, and alignment to standards.

Other responsibilities include driving stability for all technologies and services under our responsibility including resolution of incidents and problems, maintenance and support, application platform change control, and automation of processes and procedures.

Responsibilities also include collaborating with people from different countries and cultures as one virtual team and applying ITIL and ITSM service management disciplines.

This individual will work closely with other leaders and teams within EY to drive technology standards and consistency across IT Services.

Key responsibilities

The Identity Team Lead for Implementation & Configuration Services in Identity and Access Management (IAM) Engineering provides guidance, coordination, and oversight to Engineers for production implementations, configurations, and operational readiness activities, and ensures that new functions being transitioned into production are following Information Security requirements, policies, standards, and quality controls.

The role partners with peers in Identity and Access Management Services (IAMS) including Identity Management Engineering (IdM) and support teams, as well as other areas of Global IT to assist in the development and approvals of testing plans and implementation schedules, support the completion of formal project implementation plans and change readiness directives such as knowledge collection, and formal training to maintain production environment stability.

The role additionally provides the development of formal contingency plans and procedures to be used in the event a new deployment or configuration enhancement needs to be rolled back from production.

The role performs monitoring of the “health” of IdM technologies through the review of appropriate performance management information systems (MIS) metrics and analytics to assess solution success, as well as build operational escalation processes and procedures.

The role performs project and business as usual (BAU) implementation activities through the use of aligned industry frameworks and standards, including the Information Technology Infrastructure Library (ITIL) framework.

The role completes appropriate activities using Industry or vendor recognized frameworks and tools to perform assigned directives aligned to the IAM technologies under management including but not limited to SailPoint IIQ, Azure Active Directory Connect (AADC), and Microsoft Identity Manager (MIM).

The role will provide inspiration, coaching, guidance, and feedback to team members for development opportunities and career progression.

Skills and attributes for success

• Knowledge and experience leading globally diverse, hard-working teams of engineers, delegating work effectively, managing time and budgets, and modeling objectivity and integrity
• Familiar with Azure DevOps and Agile principles
• Core understanding of SailPoint IIQ, Microsoft Identity Manager (MIM), Oracle, or other large scale commercial Identity Management solution.
• Experience in the integration of Azure AD Connect (AADC) with On-Premises and Cloud based Identities.
• Understanding of robust Test Plans and Production Validation Plans to verify deployed functionality is working as expected.
• Ability to partner with other IAMS teams and Leads to support deployed solutions in a global enterprise environment.
• Ability to identify and assess risk, understand potential impacts, and consult with leadership or stakeholders on options

To qualify for the role, you must have

• Bachelor’s degree in Computer Science or a related subject area, or equivalent work experience.
• Minimum 3 years’ experience in technology infrastructure and technology engineering groups.

  Able to exhibit a progression of increasingly complex analytics during the period inclusive of project management skills and implementation techniques.

• Minimum 2 years’ experience in leadership, leading and managing teams of IT Professionals

Ideally, you’ll also have

• Core understanding of Active Directory and Azure Active Directory
• Knowledge of IaaS, PaaS, and SaaS
• Experience in solving Identity related issues in Identity Management solutions, Active Directory, and SQL.
• Knowledge writing SQL queries, PowerShell scripts, and automated tasks
• Knowledge of Tracing tools like Fiddler, Network Monitor, or Wireshark
• Experience in Windows Server 2016 Core and Windows Server 2012 R2
• Experience with infrastructure and server theories, principles, and concepts; networking fundamentals; Windows; Physical Server architecture
• Azure SSPR (Self Service Password Reset) or other Self Service Password Management knowledge

Recommended certifications to progress career development may include:

• ITIL Foundations

What we look for

Seeking self-motivated, well-organized, and diligent individuals who are interested to engage, lead and progress within a strong and dynamic team environment.

Ability to work in a fast paced, constantly evolving environment with superb communication and collaboration skills (outgoing personality, excellent written, verbal, and listening skills).

Effective decision making and maturity that enhances interactions, and ability to identify and resolve issues and communicate change clearly.

Ability to build and maintain relationships and executive presence across the global firm to effectively complete work and enhance partnerships.

Capability to embrace and communicate the organization’s purpose, mission, and vision to team members and put plans in place to help deliver on goals and objectives.

Encourage innovative approaches by being open to new ideas and promoting team members to think differently and making recommendations to leadership.

Able to implement new ideas, improvements, technologies, and new products while promoting operational excellence and providing feedback on opportunities for improvements

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office).

Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience.

It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities.

If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

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