HVAC Specialist up to 120k per year( Sign On Bonus Available Up to $5,000)

Job DescriptionABC Home & Commercial Services is independently owned and offers residential and commercial services, specializing in all types of insect, termite, rodent and bird control; lawn services; and air conditioning and heating, plumbing, electrical, and handyman services.

At ABC, we believe in building long-term, trusting relationships with customers and with our employees.

Our employees quickly learn how ‘special’ it is to become a ‘specialist’ at ABC and to be part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.

When customers choose ABC, they quickly learn that their needs will be met by trained professional specialists who provide responsible, reliable, and superior service.The essential function of our Residential and Commercial HVAC Specialist is to deliver excellence in customer service as they efficiently perform high-quality maintenance, service, repairs, installations and/or replacements.

Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each jobs.

Our specialists are required to drive a company truck to each home or business call, diagnose many types of problems, recommend repair or replacement options to customers, and complete all authorized service repairs with professionalism and service excellence.

The service specialist is required to quote each job by using a flat rate price book, collect payment in full (residential jobs) and move onto the next dispatched call.Primary Responsibilities:Carry out general HVAC skills such as duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic plumbing and electrical skills.Must be able to work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.Accurately diagnose cause of HVAC issues, recommend options for repair, price repairs in accordance with company policy, complete repairs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction.

Communicate any issues, concerns or outstanding items to office for scheduled follow-up.Maintain positive attitude at all times with customers, fellow employees and supervisors.Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.Work with and train any helpers which may be assigned to work with you.Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.Attend required department meetings and company or vendor training as required.Maintain necessary licenses or certifications and complete required continuing education.Exhibit professional conduct at all times, whether at the job site or driving company vehicles.Identify and immediately (first opportunity, but always within one hour) report any damage to customer’s property.Clean and clear the work area after job has been completed.Maintain and use required personal protective equipment at all times.Follow all safety protocols, regulations and company policies while driving.Immediate (first opportunity, but always within one hour) reporting of all work related injuries and vehicle accidents.Maintain clean and neatly-organized vehicle (both cab and cargo area) at all times.Wear company uniform at all times and maintain well-groomed appearance in accordance with company policies.Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure 24/7/365 coverage for customers.Other duties as assigned.Experience and SkillsHigh school diploma or GED.Current TDLR registration.EPA universal certification.Demonstrate the mental aptitude and physical ability required to do the job.Completed specialized courses in residential and commercial HVAC practices and having a strong working knowledge of codes and safety measures.Excellent communication & customer service skills.High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.Ability to prioritize work load, work under pressure and handle irate customers and still maintain good composure.Dependable and self-motivated with desire to work year-round.Valid TX Drivers License.Physical Demands with or without accommodations are not limited to:Ability to walk for long periods of time in extreme temperatures including outdoors.Able to climb in attics, under houses and in box trucks.Able to lift 75 lbs.

or more.Able to safely handle extension, step and other types of ladders including removal from, and replacement to, service vehicle roof top.Climb ladder up to 40 feet in height.Required ability to walk on roofs of different types, shapes and slopes.Repetitive lifting, twisting, bending, pulling, pushing and digging may be required.Handles power tools, drills, saws, etc.Wear respirator in accordance with OSHA requirements.Job BenefitsCompetitive Wages401(k) Plan with Company MatchProfit SharingReferral BonusMultiple Bonus opportunitiesGenerous PTO (Paid Time Off) PolicyPaid HolidaysTuition ReimbursementMedical/Dental/VisionCompany Paid Life InsuranceOptional Voluntary Life/Disability/Accident PoliciesCompany Vehicle (For some positions)hh