Help Desk Analyst I

Ref ID: 02430-0011885014 Classification: Help Desk Analyst I Compensation: $15.84 to $18.34 hourly If you want to work at a growing company, apply for Robert Half’s Help Desk Analyst job, where you will support local and field users.

As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment.

Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization.

This Help Desk Analyst role is based in the Saint Louis, Missouri area and is a long-term contract / temporary to full-time opportunity.

Responsibilities
– Provide IT support for operating systems, productivity software, and a variety of other applications used internally
– Independently investigate and implement solutions to technical issues
– Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
– Manage correspondences on technical help tickets submitted via phone, email, and walk-ups Job Requirements:
– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Prior experience with IT support ticketing systems
– Background in installing and configuring operating systems, networked and local printers, and business applications
– User administration and bug fixing in a client-server environment
– Familiarity with basic networking concepts
– Telecom experience desired
– TeleCommunication System experience required
– Strong familiarity with Telecommunications Technology Doesn’t Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers.

We provide access to top jobs, competitive compensation and benefits, and free online training.

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Questions?

Call your local office at 1.888.490.4429.

All applicants applying for U.S.

job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals.

Visit https://roberthalf.gobenefits.net/ for more information.

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An Equal Opportunity Employer.

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