Head Of Business Controls – Remote

Who We Are:
Shape a brighter financial future with us. 
Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our 2+ million members reach their goals.

The industry is going through an unprecedented transformation, and we’re at the forefront. 
We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world. 
The Role
Positioned in the first line of defense (1LOD) reporting directly to the Bank President, this experienced, senior executive will lead the Business Controls function focused on promoting risk-awareness and the overall effectiveness of risk and compliance management program implementation and execution across the 1LOD, and providing support and advisory services to accelerate and ensure quality execution.

Responsible for supporting and driving consistent 1LOD adherence to critical programs such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; issues management and member remediation; supplier risk management; 1LOD risk reporting; and supporting audits and regulatory exams.

Monitors the first line of defense to minimize risk exposures and strengthen the overall control environment.

Leverages risk assessment data to identify and seek improvements in the control environment. 
What You’ll Do:

• Partner and collaborate across lines of defense including business units (e.g., Personal Lending) and functions (e.g., Marketing); Compliance and Risk Management; Audit; and Regulators to support a diverse portfolio of risk and compliance-based initiatives to effectively manage and mitigate operational, compliance, and reputational risk.
• Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders
• Partners with 1LOD leaders to ensure existing and emerging risks stemming from business activities are effectively identified, measured, monitored, and controlled.
• Leads large and complex initiatives and programs to identify and assess risks and controls, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk
• Drive strong 1LOD governance practices; participate in key Committees
• Support and present at Bank Board of Directors (in formation) meetings.
• Follows written second line of defense (2LOD) risk and compliance policies for business activities; assists 1LOD in translating into execution
• Creates effective 1LOD risk reporting and trend analysis; advises senior management on the status of their control environment related to risk identification and control weaknesses.

  Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.

• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.
• Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights.
• Develops, coaches, and manages a diverse Business Controls team 

What You’ll Need:

• A Bachelors Degree or 4 years of relevant experience in lieu of a degree
• 10 years of experience supporting risk and/or compliance-related activities in financial services operating environment or other relevant industry; direct experience creating and building Business Control functions
• Subject matter expertise in operational risk and controls; working knowledge of relevant regulations and standard industry processes
• Significant experience implementing RCSA framework including control testing
• Strong risk and governance experience in supplier risk management and issues management
• Excellent verbal and written executive communication skills
• Influencing skills and ability to effectively partner with all levels of management across LOB and function to help drive the control agenda
• History of success in leading initiatives and driving results through a cross-organizational team in a matrixed environment
• Experience interacting with regulators (Federal Reserve, OCC, CFPB)
• Experience with risk data, reporting and analysis.
• Knowledgeable of process development (e.g., process taxonomy, process mapping)
• Ability to analyze, organize and prioritize across multiple competing priorities
• Demonstrates initiative, ownership and accountability
• Nice to have includes advanced degree; relevant industry certifications, for example, CPA, CCRM, ACAMS

Why You’ll Love Working Here:

• Competitive salary packages and bonuses
• Comprehensive medical, dental, vision and life insurance benefits
• Generous vacation and holidays
• Paid parental leave for eligible employees
• 401(k) and education on retirement planning
• Tuition reimbursement on approved programs
• Monthly contribution up to $200 to help you pay off your student loans
• Great health & well-being benefits including: telehealth parental support, subsidized gym program
• Employer paid lunch program (except for remote employees)
• Fully stocked kitchen (snacks and drinks)

*These benefits are only applicable to full time employees
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The health and safety of our employees and their families is our top priority.

Due to the ongoing nature of the COVID-19 pandemic, and because unvaccinated employees pose a direct threat to the health and safety of others in the workplace, effective on November 1, 2021, U.S.

employees must be fully vaccinated to work from any of our offices, travel for business or attend work-related meetings.

The company will make reasonable accommodations when possible for employees who are unable to be vaccinated because of a disability, pregnancy, sincerely held religious belief, or for other legally required reasons..

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.