HCS Trainer

Essential Duties and Responsibilities:Agency:1.

Nurtures positive and collaborative working relationships with other Agency staff as well asoutside providers.2.

Implements the Agency mission, philosophy, core values to direct daily work and decision making adheres to agency policy.3.

Cultivates a professional and respectful work environment.4.

Is actively involved and knowledgeable of the Agency’s Performance Quality ImprovementProcess.5.

Approves time sheets and ensures compliance with Agency and funder guidelines.6.

Accountable for daily activities within the allowable activities approved by the Agency.Essential Duties:1.

Develops and provides ongoing pre-service and monthly training to HCS staff, in compliancewith Illinois Department on Aging (IDOA) Community Care Program training requirementsand best practice standards.2.

Develops, organizes and maintains training manuals, multimedia visual aids, and othereducational materials related to staff training curriculum.3.

Provides pre-service training associated with specific in-home care skills (e.g.

in-home careassistance activities, safety practices, etc.) through a mixture of lecture, group discussionsand both knowledge-based and skill-building exercises.

Exercises may include role-playing,case simulations, and other experiential learning techniques.4.

Prepares and presents quarterly in-service trainings to current Home Care Services staff, inaccordance with IDOA requirements, including up to ten (10) training sessions per quarter.5.

Tabulates testing results and evaluation procedures related to impact in knowledge, attitude,and/or skills related to staff.6.

Maintains accurate and timely data associated with training activities and training outcomes;prepares completion-of-training certificates for Home Care Services staff; appropriatelysecures all training-related documentation in staff files in a timely manner.7.

Identifies and analyzes training gaps or needs, in collaboration with the Program Director, inorder to develop new training curriculum and to improve existing training, to support theneeds of home care aides and other program staff.8.

As requested, offers one-on-one support and training to HCS staff, and specifically HomeCare Aides, regarding any refresher or additional training needed (e.g.

in-home care skills,calendars, electronic time-keeping system, timesheets, etc.)9.

Coordinates training events with other parties, as needed, in a timely and organizedmanner.10.

Works collaboratively with the HCS Recruitment Coordinator and Program Director toidentify appropriate candidates for the program’s pre-service trainings.11.

When needed, may participate in community outreach activities, related to the promotion ofthe program or agency.

May be required to represent the program at community forums.12.

Actively engages in ongoing research, to incorporate new information and trainingtechniques to improve effectiveness of trainings (i.e.

knowledge of adult learning principles,instructional design, behavioral effectiveness skills, and learning technologies).13.

Participates in professional development opportunities and trainings as suggested by theProgram Director.14.

Attends all program staff meetings and participates in regularly scheduled individualsupervision with the Program Director.15.

Completes training and other program-related reports as requested.16.

Performs additional duties as assigned by the Program Director.General Requirements:Sensitivity to cultural diversity is required.

Will be subject to drug and alcohol screening, as wellas aptitude and skills testing.

To perform this job successfully an individual must be able toperform each essential duty satisfactorily.

The requirements listed below are representative ofthe knowledge, skill, and/or ability required.

Reasonable accommodations may be made toperform the essential functions.Education/Experience:At least two (2) years documented college credit or an Associate of Arts (A.A.) degree from anaccredited university or college is required.

At least two (2) years) of work experience in directtraining, training coordination or a similar role is required.

Prior experience working in the HomeCare Services field is strongly preferred.Language Skills:Must be bilingual (English & Spanish); Must be able to understand and proficiently read, writeand speak in both languages.

Ability to develop instructional documentation such as trainingcurriculum and manuals in both languages.

Ability to engage in public speaking and training inboth languages, demonstrating confidence and comfort.Computer Literacy & Knowledge Skills Abilities:Computer literacy is required.

Must be proficient in the use of Microsoft Office applicationsincluding Outlook, Word, Publisher and Excel, to enter and retrieve data as needed.Mathematical Skills:College-level mathematical skills are required.

Ability to prepare statistical reports regardingprogram services and training activities.Operating Environment and Working Relationships:Ability to work independently and collaboratively, as indicated.

Training Coordinator interactsregularly with multi-level HCS staff and other staff throughout the agency.

Must develop andmaintain positive and professional relationships with internal and external stakeholders.

Mustdemonstrate tact, professional composure and diplomacy when interacting with others.

Mustwork collaboratively with diverse populations.

Must develop and maintain strategic relationshipswith community partners.

Must create and maintain a congenial work environment within theHome Care Services program, modeling and initiating resolution strategies, when needed.Decision Making Authority:Under the guidance of the Program Director, the Training Coordinator must demonstrate theability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrantsupervisory attention.People Management:This position does not supervise others.Other:Professional image and presentation expected at all times.Must possess excellent interpersonal skills and effective communication skills.Prior experience effective training ability is preferred.Must possess good time management and organizational skills.On rare occasions, must be willing to work a flexible schedule, including evenings or Saturdays.Must be able to travel to other locations, if needed, as part of professional developmenttrainings, conferences or other events.Physical Demands:The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job.

Reasonableaccommodations may be made to enable individuals with disabilities to perform the essentialfunctions.

While performing the duties of this job, the employee is regularly required to stand,sit, talk and hear.

The employee frequently is required to use hands.Work Environment:The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job.

Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

Thenoise level in the work environment is usually moderate.