GREAT WOLF LODGE: Ice Cream Shop Attendant

Check out our rate $13.50/hr!

Full and Part Time hours available!

The Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab ‘N Go outlet and more.

Essential Duties & Responsibilities Communicates with guests to take food and beverage ordersPrepares customer food and beverage ordersProvides outstanding customer service and engage in suggestive sellingMaintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairsAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures F& B outlet adheres to the highest standards of cleanliness, presentation, and serviceEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in other food outlets as needed Basic Qualifications & Skills Some High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.

Desired Qualifications & Traits Previous experience demonstrating strong customer servicePrior experience utilizing restaurant equipment and sanitation standardsAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skills Physical Requirements Ability to lift up to 20 lbs.Able to sit and/or stand for long periods of timeEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.

41 CFR 60-1.35(c)