Full-Time Service Desk Analyst (Multiple Shifts)
HCTec
This is a Contract position in Boston, MA posted August 5, 2021.
MUST BE LOCAL TO Hohenwald, TN or within driving distance Do you have a technical/IT acumen?
Have you worked at a service desk?
Are you passionate about customer service?
What is the work?
Supporting hospital clients with basic IT customer service (portal navigation, password inquiries, etc.) Providing great service with a great attitude and using problem solving skills to quickly address issues We need extra support because hospitals are busy due to COVID-19 and patients need our support What is the shift?
Various shifts available including Days, Nights and Weekends (40 hour work weeks) This will be a remote/work from home position initially but expect to return to an in the office during fall of 2021 What are the technology requirements?
Private work space Stable high-speed internet connection HCTec will provide an access point for our network and additional hardware Qualifications Basic technical competencies Strong customer service Contingent on passing background check & drug screen Paid training provided Benefits You would be eligible for our full benefits package, including PTO, paid holidays, etc.
