Front Desk Specialist

Family & Children’s Services, Oklahoma’s leading community mental health center is looking for a personable, front desk specialist M-F (12 noon
– 9pm) who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities.

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software.

One year experience in mental health center, medical office or healthcare with direct patient care/interaction in past 3 years required.

Must be able to type a minimum of 30 WPM.

Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality.

Good listening skills.

Ability to manage multi-line telephone system and other communication technologies.

Must possess strong computer skills.