Front Desk Associate $11-$17/hr plus Benefits!

FRONT DESK

Job Description

Aqua-Tots Front Desk Associates learn to be heroes!

At Aqua-Tots Swim Schools, we believe swimming creates opportunities for kids, parents, and families both in and out of the water.

Children who participate in formal swim lessons are 88% less likely to drown.

How amazing is that?

In addition, they will learn life-long skills that will serve them in school, work, and life.

Does this sound like a good fit for you?

Job Objective:

In collaboration with the General Manager and Aquatics Coordinator, the Aqua-Tots Front Desk Associate will provide a swim lesson experience that adheres to the Aqua-Tots Swim Schools brand standard.

Key Responsibilities:
Provide an exceptional Aqua-Tots experience from the first point of contact and throughout a family’s entire journey.

Build trust and sense of community/family, help parents understand the importance of lessons and the process we use, and connect them to our belief that swimming creates opportunities.

Collaborate with the entire staff team to ensure school is show ready before, during, and after all operating hours.

Ensure knowledge of the school EAP by reviewing often & report any safety concerns to AM/GM.

Contribute to a positive and professional work environment by embracing core values, maintaining healthy relationships with staff and supervisors, participating in workplace culture activities, and encouraging teammates.

Understand and embrace your role in development as an Aqua-Tots employee and as a professional in the workplace.
Preferred Experience:
Love for children and families

Willingness to help children realize their full potential

Some basic swimming knowledge

Comfort communicating in person, via email & text, and over the phone

Experience handling challenging customer concerns
Work Week Basics:
2-4 shifts per week (more can be added as experience grows)

Weekends required
Highlights!
Opportunity for growth and advancement within the company

Opportunity for travel for personal and professional development

Opportunity for bonuses

Opportunity for education and enrichment reimbursement

Access to leadership, peers, and company headquarters for resources and training

Holidays off!

Spend time with your family!
Pay Rate: $11-$17/hour

Job Type: Part-time

Pay: $11.00
– $17.00 per hour

Benefits:
Flexible schedule
Schedule:
Monday to Friday
Weekend availability
Application Question(s):
What experience do you have that you think qualifies you for this position?
Work Location: Multiple Locations