Field Service Specialist

Our Client is looking for a Field Service Specialist, (Industrial-Mechanical Repair Emphasis). This person is responsible for providing professional service and support for customers by performing field service installations, start up, repair and maintain the clients wastewater equipment.

• Must have the ability to travel – Road Warrior – (up to 100%) United States and Canada.

DUTIES AND RESPONSIBILITIES:

• Responsible for installing, calibrating, configuring, testing, maintaining, evaluating, troubleshooting, pre-commissioning, commissioning and repairing as necessary, waste water equipment ex. pumps, motors, valves, polymer stations, etc.
• Perform scheduled/unscheduled maintenance or repair of the equipment and all other associated equipment
• Perform installation of the equipment at customer sites as well as conducting pre-installation assistance
• Review blueprints, plans, specifications and other customer documentation to prepare for startup or service.
• Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
• Work with engineering, project management group, spare parts group and management to resolve escalated problems
• Provide written reports to the Director of Service on all activities carried out on site and complete all required documentation in a timely manner.
• Provide expense reports to the Director of Service on all expenses occurred out on site and completes all required documentation in a timely manner.
• Make technical recommendations to maintenance technicians and or treatment plant operators.

EDUCATION AND EXPERIENCE:

• An Associate’s Degree in a technical field or equivalent mechanical-industrial repair/service wor experience, minimum 1-2 years in related field or an equivalent combination of education and experience. Wastewater experience a plus.

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