Field Service & Mobility Associate

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages.

We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework.

It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to:* Invite and give in the moment feedback in a constructive manner.* Share and collaborate effectively with others.* Identify and make suggestions for improvements when problems and/or opportunities arise.* Handle, manipulate and analyse data and information responsibly.* Follow risk management and compliance procedures.* Keep up-to-date with developments in area of specialism.* Communicate confidently in a clear, concise and articulate manner
– verbally and in the materials I produce.* Build and maintain an internal and external network.* Seek opportunities to learn about how PwC works as a global network of firms.* Uphold the firm’s code of ethics and business conduct.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:Bachelor DegreeMinimum Years of Experience:1 year(s)Preferred Qualifications:Preferred Knowledge/Skills:Demonstrates some abilities and/or a proven record of success as a team member leading efforts in consulting, designing, and implementing mobility solutions , including the following:* Participating in the improvement of business processes, including leveraging leading mobility solution including ClickSoftware, Oracle Service Cloud Field Service (TOA), ServiceMax, and Salesforce.com Field Service Lightning;* Understanding the common issues facing PwC’s clients in the Power and Utilities Sector;* Understanding the common issues facing PwC’s clients of all Industries and Sectors;* Demonstrating proven extensive knowledge and success as a team leader;* Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;* Answering questions and providing direction to less-experienced staff; and,* Coaching staff including providing timely meaningful written and verbal feedback.Demonstrates some abilities and/or a proven record of success in one or more of the following Mobile Solutions (ClickSoftware, Oracle Service Cloud Field Service (TOA), ServiceMax, and Salesforce.com Field Service Lightning) application modules doing functional configuration and/or technical development, including:* Designing, implementing and supporting business processes in a above mentioned Mobile system environment;* Identifying and addressing client needs;* Building, maintaining, and utilizing networks of client relationships and community involvement;* Communicating value propositions;* Managing resource requirements, project workflow, budgets, billing and collections;* Preparing and/or coordinating complex written and verbal materials;* Communicating with the client in an organized and knowledgeable manner;* Delivering clear requests for information;* Demonstrating flexibility in prioritizing and completing tasks;* Communicating potential conflicts to a supervisor;* Understanding personal and team roles;* Contributing to a positive working environment by building relationships with team members;* Proactively seeking guidance, clarification and feedback; and,* Providing guidance, clarification and feedback to less-experienced staff.