End User Computing Analyst I

Overview

Novant Health is seeking an End User Computing Analyst I. Under direction of the Manager End User Computing; Installs, maintains, troubleshoots and upgrades computer hardware, software, personal computer networks, and peripheral equipment; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance; and performs related work as required. Must be self-sufficient and possess the technical / administrative aptitude to complete daily time management and technical formalities. The End User Computing Associate Support technician will deliver the most remarkable patient experience, in every dimension, every time. Information Technology Services team members are responsible for securely managing information systems throughout their lifecycle, including; knowing what information systems are within their scope of responsibility, understanding what sensitive data is stored, transmitted, or processed on those information systems, enforcing the security principles of least privilege and least functionality, knowing what events may constitute an information security incident, and understanding their role in security incident response activities. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

• Education: High school diploma required. Bachelor’s degree preferred.
• Experience: Experience working in healthcare information technology or a similarly complex environment required.
• Licensure/Certification/Registration: CompTIA A+ preferred. CompTIA Network+, Microsoft Certification preferred.
• Additional Skills/Requirements required: At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
• Additional Skills/Requirements preferred: Mobility to work in a standard office setting and to use standard office equipment, including a computer. Stamina to maintain attention to detail despite interruptions. Strength to lift and carry objects weighing up to 40 pounds.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

Company Description:

Welcome to Novant Health
We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.
    
Remarkable care – We are welcoming a new era in healthcare where achieving good health is just the beginning. We believe in caring for the whole person by getting to know you, having conversations and making connections with our patients. Combining the talent and expertise of our people, the breadth of capabilities across our system, and a commitment to helping you get better and stay healthy is how we are making healthcare remarkable. You can read about some of our remarkable moments here.
Ease and convenience – Novant Health is there when and where you need us. We are working to make healthcare easy to access, easy to schedule and easy to understand. We are bringing the ease and convenience that you enjoy in other aspects of your lives to the healthcare experience because we believe that healthcare doesn’t have to be confusing, difficult or disconnected. Start taking control of your health by visiting MyChart. 
Community wellness – Our promise is to deliver remarkable healthcare. Part of that promi