Gulfstream Goodwill Industries
nnSCOPE:nn nnAssist in facilitation of the processing of merchandise through Gulfstream Goodwill Industries?
ShopGoodwill E-Commerce and E-Books departments, while portraying a positive image for Gulfstream Goodwill Industries, Inc.nn nnESSENTIAL FUNCTIONS:nn nnProcess and sort donated inventory for sale on Ecommerce sites (eBay, Amazon, Shopgoodwill) and through Boutique retail stores.nn nnSort and inventory electronics, computers, cameras, collectibles, wares, art, jewelry, and antiques for sale on both Ecommerce platforms and in donated goods retail store outlets.nn nnSort donations for sale online based on average item value, KPIs such as sell-through, average item price, and shipping weight.nn nnUtilize computer and internet databases (Google, Shopgoodwill reports, eBay, Amazon) to determine average sale price for items, as well as the appropriate market for each donation.nn nnSort donations to Ecommerce and retail stores based on highest revenue returns per item.nn nnTake detailed photographs of and list items for sale on various Ecommerce platforms, using detailed copy principles and description requirements.nn nnEdit, crop, resize, and adjust item photographs using photo editing software.nn nnUtilize keywords and detailed descriptions to increase price and sell-through of donations listed for sale on Ecommerce platforms.nn nnMeet listing and production quotas throughout the day to achieve daily goals and metrics.nn nnLabel and sort listed items into proper inventory space, and pull sold items for shipment.nn nnPull reports of sold items and retrieve items in preparation for shipping which includes generating packing slips.nn nnAssist in responding to customer emails, phone inquiries, customer pick-ups and shipping service.nn nnWork with boutique room and eBooks sections as needed.nn nnEnsure high standards of customer service and address issues/complaints in a timely manner.nn nnMaintain daily and weekly inventory management systems, pulling and packing unsold items for shipment to stores while maintaining Kaizen principles to ensure maximum use of space and efficiencies at every station.nn nnAssist with housekeeping and maintenance of department cleanliness and assist with all opening/closing procedures.nn nnWork closely with Shopgoodwill supervisor to meet production goals and budgeted revenue; maintain compliance of all Kaizen and Safety audits; attend meetings as requested.nn nnSort items that fail to meet department criteria into appropriately labeled bins accordingly.nn nnSort, repair, wipe, and/or refurbish used computer equipment for sale on Ecommerce platforms.nn nnPerform other related duties as required.nn nnOTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:nn nnDemonstrate by words and actions a commitment to the Goodwill mission of Changing Lives through Employment, Training, and Housing.nn nnPerform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.nn nnMaintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.nn nnParticipate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.nn nnKNOWLEDGE AND SKILLS:nn nnExperience and education equivalent to High School Diploma or GED preferred.nn nnAbility to read, write, and speak English and understand verbal/written instructions.nn nnAbility to type a minimum of 40 WPM preferred.nn nnExperience utilizing digital, film, iPHone, and android cameras preferred.nn nnAbility to edit photos using photo editing software.nn nnExperience selling online using eBay, Amazon, Shopify, etc.
preferred.nn nnAbility to work independently.nn nnAbility to respond customer service inquiries to ensure customer satisfaction.nn nnPHYSICAL REQUIREMENTS:nn nnAbility to handle and move large amounts of material around worksitenn nnAbility to lift and carry up to 50 pounds frequentlynn nnRepetitive pushing, pulling, stretching, reaching, kneeling, stooping, standing and bendingnn nnTOOLS AND EQUIPMENT USED:nn nnComputer and peripherals, cameras, iPhone and Android, photo-editing software, word processing, spreadsheets and software programs, safety equipment, postage scales, packing tape and materials, and a variety of standard office equipment.nn nnPay Rate: $10.50/hournn nnHOPO3-06nn