Geisinger
Job Title: Dispensing Optician
– 675 Baltimore Drive Wilkes Barre Location: Wilkes-Barre, Pennsylvania Job Category: Patient Support, Nursing and Nursing Support Schedule: Days Work Type: Full time Department: Eyewear Center Team Date Posted: 01/27/2022 Job ID: R-26668 Job Summary Fits, adjusts, repairs, and dispenses eyewear, lenses and related accessories.
Orders optical supplies.
Meets the qualifications to provide attention, education, and an exceptional patient and customer experience to all Eyewear Center visitors.
Performs duties to provide the highest level of patient care, customer service and maximizes patient and customer satisfaction.
Position is in a retail and sales setting, requiring personal interactions with patients and customers on a daily basis.
Job Duties Fits patient and customer for new glasses, recording necessary information on prescription card.
Guides patient and customer in choosing frames and lens material, discussing all options with patient.
Must be knowledgeable of various styles and brands, bringing to the attention of the manager, any new products or suggestions of new products.
Instructs patient and customer in the application and care of prisms and other optical aids.
Provides patient and customer with a clear and detailed explanation of pricing, payment and length of time required to complete order.
Contact patient and customer when order is ready for pick up and provide scheduled pick up time.
Adjusts and dispenses eyewear and lenses to patient and customers satisfaction.
Provides clear explanation of caring for frames and lenses.
Checks visual acuity with all purchases.
Explains warranty, reminding patients and customers to return if adjustments are needed.
Provides information regarding accessories and care of their lenses.
Orders glasses, lenses, frame parts, visual aids, optical supplies, and departmental supplies.
When new shipments of frames are received verifies frames against invoices and prices new frames from suppliers.
Verifies and inspects all orders for completeness and accuracy involving prescription, style, size, and condition prior to dispensing.
Examines glasses that need to be repaired and discusses repair options, including any costs of repairs.
Answers telephone in a professional manner, relaying all messages to the appropriate party in a timely fashion.
Returns patient calls in a timely manner.
Explains payment policy to the patient and customer.
Receives cash payments, writes receipts, and fills out any charge sheets.
Manually prepares cash and receipts for daily bank and charge deposits.
Electronically reconciles the deposit.
Works with lens lab technicians as needed.
Neutralizes lenses at patient and customers request.
Examines glasses in need of repairs, does appropriate adjustments and repairs.
Discusses any costs of repairs with the patient.
Work is typically performed in a clinical environment.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
The specific statements in this profile are not intended to be all-inclusive.
They represent typical elements considered necessary to successfully perform the job.
Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Position Details Great position with room for growth and on the job training.
8 hour shift between 8a-630p Travel to cover outreach clinics occasionally as required Were proud to offer competitive salaries and a comprehensive benefits package that include s: Medical, prescription drug, vision and dental coverage Family Support (Fertility and Adoption Support) Employer contribution to your retirement plan Tuition assistance (part time and full time roles only) Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
Professional opportunities for growth and advancement Support and mentorship from a full range of dedicated and experienced nursing leaders Paid Military Leave Community Involvement through our Employee Resources Groups Education High School Diploma or Equivalent (GED)
– (Required) Experience Minimum of 2 years-Related work experience (Required) Our Purpose & Values OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.