Dispatcher – Denver Office

Is customer service and multi-tasking part of your skill set?

Ready to make an impact on your community and leave work feeling like you made a difference?

Looking for a position in a company that feels like family?

Do you enjoy working autonomously yet still being a part of a strong team?

Ready to put your patience and adaptability to work?

Did you answer yes to any of these questions? If so, then Via Mobility may be the place for you.

Being a Dispatcher has its Advantages

You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

• A fun and supportive environment
• A role where you can interact and make a difference in a life
• Opportunities for growth within the organization
• Employee Discounts including Verizon Wireless, T-Mobile and more

The Dispatcher performs a variety of customer service duties, including data entry, dispatching drivers on their routes, answering phones, receiving, and communicating information and performing other technical and administrative functions, as required. The primary goal of this role is to provide information in a timely and efficient manner.

Starting pay for the role is $17.00 per hour (additional 50 cents if bilingual- English/Spanish).

Schedule: Friday – Sunday 2:00pm – Midnight

Qualifications for the Dispatcher:

• High School Diploma or GED
• Positive customer relations skills, including good decision-making and problem-solving skills
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain positive and effective working relationships with employees and the general public
• Knowledge of or ability to learn the Denver Metro area and other transportation providers as potential referrals
• Knowledge of occupational hazards and safety practices and procedures
• Ability to work independently
• Ability to sit at a desk for long periods of time
• Full range of sense of hearing
• Full range of speech, including audibility, annunciation and projection
• Use of hands (manual dexterity) for office and communications equipment controls and paperwork
• Ability to multi-task
• Competent computer skills
• Bilingual (English/Spanish) is strongly preferred

Keywords: telecommunicator, receptionist, scheduling, reservation manager, administrative, transportation, dispatch, dispatcher

Competitive Benefits for the Reservationist / Dispatcher

• Paid Training! Paid Time-Off!
• Guaranteed wage increases every year!
• Medical, Dental, Vision, Flexible Spending Account
• Employer paid Life Insurance
• 403b Retirement Plan
• Employee Assistance Program Employee assistance Program
• Access to Pet Insurance discounts
• Special employee only discounts
• Credit Union Memberships
• Public Service Loan Forgiveness (PSLF) Program
• Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:

Employee Benefits

About Via Mobility

We are a vibrant, accomplished nonprofit with a culture built on four key values – teamwork, honesty, integrity and a passion for helping others.

Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.

Via is an Equal Employment Opportunity Employer (EEO)

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