Data Strategist

Lead the evaluation, development and implementation of the product strategy: plan for a future state based on deep understanding of how the business works, incorporating guest insights, global market evaluation, competitive analysis, and deployment capabilities as well as the potential “game changing” new functionality and capabilities Client will require to compete in the market. This should manifest itself in a roadmap of initiatives including enhancements and performance improvements to existing products as well as new product needs.

– Measure product performance and lead performance improvement initiatives. Identify and understand the performance drivers and set up ongoing diagnostics and monitoring capabilities once implemented.

– Drive new product development – through the writing of sound business requirements based on capabilities which will define the functionality in the process to capture full perspective in creating “best fit” products

– Responsible for the quality of product deployed and work closely with the support teams to define appropriate support SLAs and to improve guest satisfaction scores.

– Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.

– Communicate product information: including product roadmap, specifications, value proposition, sales tools training tools and competitive information to stakeholders. Provide status updates to PMO for regular reporting cycles.

Job Requirements:

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.