Customer Liaison Officer

• Earn competitive pay depending on your skills, experience and availability
• Work during traditional business hours with some flexibility – no nights or weekends!
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)

Job Requirements:

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities – scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills – especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
• Knowledge of home repair and light remodeling a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred
• Confident in selling over the phone
• Experience handling customer payments – some QuickBooks experience preferred