Customer Experience Specialist (Work From Home)
Calm
This is a Contract position in Danville, VA posted February 28, 2022.
[Customer Service / Remote]
– Anywhere in U.S.
/ Competitive Pay
– As a Customer Experience Specialist you’ll: Ensure each user’s support experience is of the highest possible quality through providing personalized, efficient, and empathetic replies; Confidently answer escalated customer inquiries or route them to the agent best equipped to respond; Be an expert of Calm’s operating platforms, features, and available documentation; Write internal and external knowledge base articles as well as canned responses to common inquiries both proactively and as assignedHiring Fast >>
