Patel Consultants Corporation
Patel Consultants is seeking a Training Coordinator for our leading Health Insurance client located near East Hanover, NJ.
Responsibilities:
Develop/implement formal training programs/workflows for the Operations Department.
Responsible for onboarding new hires, conducting new hire classes, training current associates and providing refresher training as requested.
Onboard new associates, provide orientation and ensuring ongoing ability to meet position criteria.
Prepare, update, and conduct operations related training classes.
Provide weekly/ongoing feedback related to employee training and performance.
Communicate with Hiring Managers regarding training progress.
Conduct 1 on 1 training as needed.
Create and maintain training curriculum/materials as needed.
Create training plans, schedules, and materials for projects as needed.
Qualifications:
Proficiency with MS Office Suite Word, Excel, PowerPoint and Visio.
Confidence in creating presentations.
Ability to develop training curriculum/document workflows for training purposes.
Ability to present new information to adult learners in different ways.
High level competency in mathematics (dealing with numbers).
Experience and Education:
Previous experience teaching / conducting training programs
Training in Customer Service is a plus.
Insurance knowledge a plus
College degree preferred (but not required)