Victoria's Secret
Shifts Available:
2nd shift (3p-11p)
3rd shift (11p-7a)
*All Officers work 5 days on, with 2 consecutive days off (i.e.
Wednesday/Thursday shift off would work Friday-Tuesday) *
Pay:
$18/hour base pay, plus $1 shift differential for 2nd and 3rd shift, or $1.50 weekend differential for any weekend shift.
DESCRIPTION:
The Asset Protection Officer is an individual contributor position with the Campus Asset Protection team, responsible for supporting the protection of our enterprise assets, which include: people, product and property.
Our mission is to become the leading Asset Protection department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety and respond to crisis situations.
The Asset Protection Officer supports campus protection and safety through four core campus posts, including: Campus Gates, Lobby Desks, Interior Campus Roves.
This individual must deliver excellent customer service, while maintaining ongoing action readiness for incidents related to life safety and enterprise shrink.
This individual must also maintain accurate reporting on incidents which arise on campus and may participate in campus investigations.
POSITION RESPONSIBILITIES:
Ensure associates, vendors and visitors follow safety and security related policies and procedures on campus.
Deliver excellent customer service to all associates by greeting, engaging and assisting associates, vendors and visitors at lobby and entrance gates.
Conduct roves in his/her assigned area to detect and appropriately respond to safety and/or security issues.
These roves are performed on foot and/or motor vehicle, as assigned.
Control access into the building by verifying credentials and assigning visitor access as required.
Monitor and maintain the compliance with C-TPAT, Foreign Trade Zones, OSHA, EPA and state & local regulations pertaining to safety, fire safety and environmental protection.
React and respond urgently, as first and supporting responders, to campus safety and medical incidents.
Identify and assess safety related incidents which may include but are not limited to: First Aid, Life Safety and Internal Theft.
Accurately write and submit necessary reporting and follow up on campus safety and security incidents.
Retain and implement knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles
Conduct surveillance of buildings and grounds through closed circuit television (CCTV) and other electronic systems.
Validate and document all outgoing trucks
Maintain thorough knowledge and preparedness to use facility safety equipment (to include areas such as: Fire Suppression Systems, Surveillance equipment, etc.).
Maintain detailed and current knowledge of the campus (Logistics operations, campus layout, and key business partners).
Assist in completion of campus inspections and investigations.
Build productive business relationships while demonstrating a thorough understanding of each function
Participate in Asset Protection programs, project meetings and committees as directed by leadership.
Communicate with business partners, external partners and local law enforcement/emergency responders
QUALIFICATIONS:
Must hold a valid driver’s license
1 to 3 years of customer service experience required in retail, food service or other customer facing industries, safety/security experience preferred
Ability to respond with composure in high pressure situations
Strong decision-making capability
Excellent written and verbal communication skills
Ability to interact with individuals from all levels within the organization
Basic computer skills including but not limited to MS Office, and web-based programs
Ability to multi-task and be flexible
Weekend and holiday availability
Strong interpersonal and customer service skills
PHYSICAL REQUIREMENTS:
Physical ability to complete and perform First Aid, CPR and AED certification – annual certification provided.
Ability to lift and carry a minimum of 25 lbs.
Ability to sit or stand for extended periods of time (up to 2 hours)
Ability to climb a standard ladder up to 15 feet
Ability to climb stairs (2 or more flights at one time) at a casual, brisk or rapid pace
Ability to walk continuously for extended periods of time (2 or more hours)
Ability to walk over uneven terrain
Ability lift or drag up to 105 lbs.
up to 50 feet
Ability to work outdoors for up to 4 hours a day; including inclement weather
Ability to operate a motor vehicle during the daylight and nighttime hours/visibility
REPORTS TO: Typically reports to AP Supervisor
DIRECT REPORT RESPONSIBILITES: None
Any offer of employment will be contingent on successfully passing a pre-employment drug test.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Security: 1 year (Preferred)
License/Certification:
Driver’s License (Required)
Guard Card (Preferred)
Work Location:
Multiple locations
Work Remotely:
No
Work Location: Multiple Locations