Community Psychiatry: Patient Collections Specialist

About the RoleAs a Patient Collections Specialist, you will be responsible for ensuring timely collections, accurate payment posting, and communicating with our clients about their accounts.

The Patient Collection Specialist will work with patients to set up payment plans and follow up on accounts with past due balances.We believe that by cultivating a community of caring professionals, we change lives for the better.

And it’s not just our clinical team planting the seeds of change– each individual interaction impacts the lives of our patients and one another.Key ResponsibilitiesContacting patients to initiate payment arrangementsIssuing collection warnings and formal termination letters for non-paymentCollecting, posting, and managing account charges and paymentsManaging report to track aged accountsContacting patients to initiate payment arrangementsQualificationsHigh School Diploma or equivalentMinimum of two years of billing experience in medical setting.Minimum of one-year experience within the Hospital Collections Revenue Cycle settingMinimum of one year of demonstrated customer service skills (within a healthcare setting preferred).Experience with electronic health records; preferably AdvancedMDThe BenefitsWe offer a robust benefits package to include:Medical, dental, vision, life, and long-term disability are covered 100% for employees.Guaranteed 3% contribution to your 401k planMenu of voluntary plans, including pet, legal services, and accident insurance.10 paid holidays and a generous paid time off package.About CPCommunity Psychiatry improves access to exceptional behavioral health care in the communities that we serve throughout California.

We specialize in connected care through in-person or telemedicine visits with a psychiatrist, psychiatric nurse practitioner, or therapist.We welcome our patients with respect and engage with referring providers, insurers, and partners in a spirit of positivity, collaboration, and accountability.Together, we create a community where our patients can achieve total health and we can work better, by working together.Join our community and discover how rewarding work can be!Community Psychiatry is an equal opportunity employer.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state or local law.