Clarkson Eyecare: Front Office Specialist

A Front Office Specialist employee is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care.

The Front Office Specialist employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.Essential Duties and ResponsibilitiesProvide exceptional customer service during every patient encounter (in person or via phone).

Display a professional attitude, greet patients promptly with a smile, and thank them when they leaveAnswer phones (both external and internal); assure prompt, courteous service at all timesPractice urgency at all times with patient’s time, as well as doctor’s time and scheduleDouble check insurance authorizations to ensure completion and build accurate flow sheetsKnowledge of common fees charged for common visitsCheck out patients and collect correct paymentsManage patient flow in the officeComplete daily reconciliations / close day / countdown cash drawerComply with all company policies and procedures including HIPAAGeneral office duties and cleaning to be assigned by managerOther Skills and AbilitiesReliable transportation that would allow employee to go to multiple work locations with minimal noticeAbility to work weekends when applicableDesire to gain industry knowledge and trainingDemonstrates initiative in accomplishing practice goalsAbility to grow, adapt, and accept changeConsistently creating a positive work environment by being team-oriented and patient-focusedCommitment to work over 40 hours to meet the needs of the businessAbility to interact with all levels of employees in a courteous, professional manner at all timesEducationHigh school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.

The employee is frequently required to stand, walk, and sit.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.We have recently increased our pay rates!

We also offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!If you need assistance with this application, please contact (636) 227-2600.

Please do not contact the office directly only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity/affirmative action employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.