Ciber Global
HTC Global Services wants you.
Come build new things with us and advance your career.
At HTC Global you’ll collaborate with experts.
You’ll join successful teams contributing to our clients’ success.
You’ll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package.
Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
This position is responsible for the implementation and support of interfaces between the Client’s systems and customer systems.
Job Responsibilities: Performs and facilitates testing and support, provide overall project leadership to ensure hospital and Physician client interfaces conform to the client’s HL7 standards.
Responsible for multiple implementations or conversion projects.
Participates for information gathering for interface requirements Educates and directly interacts with the client to help them understand the benefits and limitations of their specific EMR/LIS-Interface during implementation.
Provides direct interaction with client and client’s vendor –Designs and oversees interface implementation project plan.
Responsible for providing project status updates.
Will provide communications such as go-live notices, support documentation, and operational checklists to our internal organization relative to any new or change to existing client interface.
Implementation of communication scripts and protocols to include VPN and frame and web services.
Provides 3rd tier support (as defined in the Support SOP) to EMR/LIS-Interface related problems.
Provides post-implementation support.
Responsible for escalating implementation and support issues to appropriate persons or groups for resolution.
Meets productivity requirements for this position.
Other duties as assigned.
Working Conditions: Office Environment.
Home Office Environment.
This position may require some travel.
Less than 10% Occupational Exposure: Subjected to limited amounts when working with technical users.
Physical Demands: Typical and mixed amounts of standing, walking, and sitting.
Heavy lifting is not expected.
Education: College degree desirable or equivalent experience.
Experience: Required 3-5 years’ experience in medical lab operations and/or IT functions.
Experience in Hospital LIS system is ideal (Meditech, Cerner, Epic, etc) Exposure to a clinical healthcare environment.
Working knowledge of testing life cycle, including accessioning, resulting, and report compare.
Ability to manage projects with little or no supervision.
Excellent written and verbal communication skills.
Strong customer service skills.
Strong problem solving and analytical skills.
Strong organizational skills and ability to multitask.
Ability to understand HL7 standards and previous experience with message structure.
Proficiency in working with Microsoft office suite.
Must be familiar with Excel, Outlook, and MS Project.
Familiarity with Access a plus.
Familiarity with a commercial Integration Engine Product a plus, including Cloverleaf and Rhapsody.
Find a purpose Help clients embrace emerging technologies.
Create inventive solutions and meet intriguing client challenges.
Solve, fix, design and innovate.
Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business.
Move ahead Our success as a company is built on practicing inclusion and embracing diversity.
HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.
Together we work to create and maintain an environment where everyone feels valued, included, and respected.
At HTC Global Services, our differences are embraced and celebrated.
HTC is an Equal Opportunity Employer.
We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce HTC is proud to be recognized as a National Minority Supplier.
About HTC Global Services Shaping careers since 1990 our long tenured employees are a testimony of the work culture.
Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.